Job Experience: Experience of 1 – 2 years

  • Junior Communications Officer 


            

            
            Director of Customer Obsession

    Junior Communications Officer Director of Customer Obsession

    About the Role

    BURN is looking for a Junior Communications Officer who will be responsible for executing effective communication strategies that promote and protect the reputation of the organization.

    They will work closely with the Head of Communications to create messaging that enhances the company’s brand, supports the Communication initiatives, and ensures that all external communication is aligned with the organization’s goals and values.

    Duties and Responsibilities:

    Execute corporate communication strategies that promote and protect the organization’s reputation.
    Content development for external communication, including press releases, speeches, and other materials that enhance the organization’s brand and promote its values.
    Create and maintain relationships with media outlets and journalists to ensure that the organization’s message is accurately and positively portrayed in the media.
    Respond to media inquiries and perform media outreach to achieve brand placement in publications.
    Collaborate with internal teams to identify and craft messages that are aligned with the company’s vision, mission, and values.
    Monitor and analyse industry trends and best practices to ensure that the organization’s corporate communication strategies remain innovative and effective.
    Develop and manage employee feedback mechanisms and surveys to gather insights and measure the effectiveness of external communication strategies.
    Support the team in managing corporate social responsibility (CSR) initiatives and programs that align with the organization’s values and enhance its reputation.
    Ensure all communications are consistent, accurate, and aligned with the company’s tone of voice and messaging guidelines.

    Skills and Experience:

    Bachelor’s degree in communications, Public Relations, Marketing, Advertising, Social Studies or a related field.
    1-2 years of experience in communications, public relations, or related roles preferably in PR agency.
    Must possess exceptional writing skills and be able to compose engaging and accurate content that resonates with external audiences.
    Should be able to speak confidently in meetings and public forums.
    Great personality with the ability to build relationships and influence stakeholders.
    Ability to work collaboratively across teams and departments.
    Ability to manage multiple tasks simultaneously.
    Proficient in Microsoft Office Suite.
    Knowledge of best practices in corporate communication, crisis management, and media relations.
    Able to work well independently and with a team.
    Understand the best practices of main social media channels including Facebook, Instagram, LinkedIn, etc.
    Must be resourceful and take initiative even when given minimal direction.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Junior Software Engineer

    Junior Software Engineer

    As a Junior Software Engineer, you will be accountable for solving complex technical problems with solutions that are scalable, testable, maintainable, and efficient, whilst continuing to improve our engineering practices. This position reports to a Tech Lead.

    You will

    Deliver across the SDLC to build a highly scalable distributed system
    Assist in defining the team’s roadmap in line with the company and technology vision.
    Architect services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling.
    Design, implement, test, deploy, and support our products and services.
    Review code developed by other developers and provide feedback.
    Anticipate and communicate blockers, delays and cost ballooning within their team’s projects, before they require escalation.
    Contribute to existing documentation or educational content and drive best practices and engineering excellence.

    You will need

    A degree in Computer Science or Engineering.
    1 – 2 years’ of experience with Kotlin / Java / Scala, and a cloud-based infrastructure, ideally AWS. Python experience will be an added advantage.
    Experience designing, developing and testing software.
    Some experience with the design and development of high-volume/low-latency services.
    Business and operational awareness.
    Good communication skills & EQ – able to work in a diverse team.

    We ask a lot of each other at JUMO, but we give a lot too.

    You will love

    Working in an agile cross-functional team, delivering quality code you can be proud of.
    Working with a modern but pragmatic Tech Stack (i.e. Kotlin + Spring Boot for Backend, TypeScript + React for Web and Mobile, Docker, Terraform, Kubernetes, Kafka, Datadog, Jenkins + Spinnaker for CI/CD, AWS), building a highly scalable distributed system.
    Ensuring consistency and accuracy when required.
    Being led and supported by an experienced, hands-on Tech Lead.
    Collaborating with smart, engaging people.
    Working for impact.
    Growing and learning continuously, with loads of encouragement and support.
    Boldly taking risks as we navigate new challenges.
    Flexible work practices enabling your best delivery.
    Being autonomous and empowered to lead.

    Apply via :

    careers.jumo.world

  • Program Accountant

    Program Accountant

    Kakenya’s Dream is seeking a Program Accountant to support the financial management in our field office. This position will be fully based in Isampin, Transmara West, Narok County and reports to the Finance & Administration Officer. The successful candidate will also work closely with the Director of Programs, and might be required to commit some time over the weekends to support the program team.

    Duties and Responsibilities;

    Ensure that the day-to-day accounting operations and financial management functions in field office are performed in accordance with internal policy and procedures
    Assist the programs team in developing and seeking approvals for activity budgets and expenditure
    Maintain budget control and monitor cash flows for all projects activities
    Coordinate and facilitate the procurement requirements of the field office on the basis of the procurement policy guidelines
    Review and account for procurement transactions to ensure adequate supporting documentation, accuracy of amounts and control over payments
    Maintain accurate records of financial transactions in order to monitor financial status of project activities, ensuring all accounting data are updated, reconciled and fully supported
    Maintain a bank monitoring report and ensure there are sufficient funds before payments are released
    Processing of payments
    Ensure that invoices received reconcile to purchase orders and matching receipts to purchase orders
    Preparing monthly financial reports for internal and external use on income and expenditure
    Overall management of petty cash and its related activities including documentation
    Support the Finance & Administration Officer to ensure regular and annual audits are carried out smoothly
    Represent the finance department in the board of directors monthly meetings

    Minimum Requirements:

    Bachelor degree in Accounting or related field desired.
    Minimum CPA Part II.
    Previous experience working with Online QuickBooks
    At least two years experience working in an accounting function.
    At least a year of progressive working experience in rural environments.
    Computer literacy and strong knowledge of Microsoft Excel.

    If you meet the above qualifications, please email your resume and cover letter indicating your expected salary and availability to jobs@kakenyasdream.org by close of business on Friday1st March 2024.

    Apply via :

    jobs@kakenyasdream.org

  • Human Resources Officer 


            

            
            Human Resources Senior Assistant 


            

            
            Human Resources Associate

    Human Resources Officer Human Resources Senior Assistant Human Resources Associate

    Functional Responsibilities:

    Support to policy development and implementation
    Contribute to HR policy development and corporate HR initiatives by compiling and maintaining data on trends, risks and opportunities and sharing local HR best practices.
    Provide technical or administrative services in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
    Generate strategic and operational workforce data for planning, including related statistical summaries and movements of UNOPS personnel within the relevant business unit/s.
    Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

    Advisory Services

    Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
    Provide advice and answers to personnel on routine cases for HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.
    Assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
    Encourage line management responsibility for implementation of HR policies and effective team management, encouraging dialogue and two-way constructive feedback.
    Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.
    Talent Acquisition and Administration
    Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
    Administer contracts, entitlements, loans, exchanges, and secondments. Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
    Support recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy. Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.
    Provide technical inputs into, and organize straightforward components of, regional and national personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.
    Identify key talent areas and provide elements of coherent, well-developed plans for obtaining, developing, and managing critical talent. Utilize recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.
    Liaise with UNOPS’ HR related groups on personnel administration matters.
    Guide business units in engagement and work enrichment initiatives and development of annual training plans.

    Team Management

    Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within relevant business unit/s.
    May supervise other personnel members in the provision of HR client services by assigning work, facilitating work planning, managing performance, motivating, developing and coaching team members to deliver high quality results and services.
    Knowledge building and knowledge sharing
    Organize, facilitate and/or deliver training and learning initiatives for personnel and other personnel on HR-related topics.
    Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
    Substantively contribute to the planning and development of the HR components of the office annual report.
    Collect feedback, ideas, and internal knowledge about processes and best practices and put to use productively.

    Impact of Results

    The effective and successful achievement of results by the Human Resources Officer directly impacts of the efficient performance of key elements of HR systems and services of the relevant business unit. These affect aspects of client satisfaction as well as of the capabilities of the human capital of the unit, to effectively develop and implement the programmes and projects of UNOPS. This contributes to the credibility of the organization as an effective service provider in project services and management.

    Education/Experience/Language requirements:
    Education:

    Advanced University degree in Human Resources management, Business Administration, social or behavioral sciences is required
    Or a First University degree in Human Resources management or related fields combined with 2 years of relevant experience.

    Experience:

    A minimum of one year of experience in professional-level recruitment and/or HR generalist services in an international, public or corporate organization is required
    A first-level university degree in combination with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
    Some experience in UN system organizations preferably in a developing country is desirable.
    Proficiency in the usage of computers and office software packages (MS Office) and experience in the use of web-management systems is desirable

    Language:

    Fluency in English is required.
    Working knowledge of another, official UN language is desirable

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Pool Attendant 


            

            
            Sou Chef

    Pool Attendant Sou Chef

    Job location: Naromoru, Nanyuki Laikipia County

    Salary range: Ksh 18,000 – 20,000

    Job Summary

    Our client located in Naromoru town in Laikipia County is looking for a Swimming Pool Lifeguard/Pool Attendant. He/she will be responsible for safety and maintenance.

    key Duties & Responsibilities:

    Make sure that the water is clean and safe for guests at designated hours.
    Making sure equipment like pool covers, diving boards and slides are in good working order
    Picks up trash and cleans swimming pools, restrooms, and facility areas.
    Maintain the pool area including cleaning of the deck and other maintenance tasks.
    Maintain the proper chemical balance for the pool.
    Maintains the pH and Chlorine values for good water quality.
    Respond to swimming pool related work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery or equipment.
    Carrying out scheduled water cleaning, using chemicals like chlorine.
    Logging and reporting equipment faults or water quality problems to managers.

    Qualifications

    Diploma in a related field
    Experience in pool, spa and fountain maintenance is preferable
    Interpersonal skills
    Attentive to detail

    CPR/First Aid Certification
    LifeGuard Certification will be an added advantage
    Knowledge of ISO 9001:2015 will be an added advantage
    Friendly outgoing personality

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs@summithrmc.com using the position as subject of email.

    Apply via :

    jobs@summithrmc.com

  • Retail Sales Agent 


            

            
            Q-Commerce Pickers

    Retail Sales Agent Q-Commerce Pickers

    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Sales Executives,who will be a key point of contact between thecompany and their customers.

    He/she will support the Sales Manager in:

    identifying business opportunities,
    finding possible prospects,
    researching and
    analysing sales options.

    RESPONSIBILITIES:

    To achieve agreed KPIs and targets by proactively selling, product offerings, always aiming to meet customer needs and exceed customer expectations as well as attaining a minimum number of customer audits as per your KPI per week to ensure an effectively managed customer base.
    To ensure all sales administration and coordination is accomplished effectively & accurately in order to provide a seamless handover to the operations team.
    Managing both new and existing customer requirements to understand, anticipate and practically meet their needs, whilst spotting potential sales opportunities.
    To self-generate sales leads through networking, referrals and warm/cold calling
    Setting up appointments and visiting potential customers for new business.
    Through training and learning provide pre-sales technical expertise and product education to customers.
    Conduct market research to identify selling possibilities.
    To take personal ownership for the delivery of agreed SMART objectives set within the department.
    To proactively identify and assist the Sales and Marketing Manager and other senior managers to obtain real and sustained, continuous improvement, throughout the business and execute the same in a timely manner
    To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
    Has the ability to work flexible hours around the needs of both customers and the organization.
    To undertake any other duties as requested by the Sales and Marketing Manager in accordance with the scope and responsibilities of the role.
    This role is responsible for driving both existing and new business and will be expected to work closely with other departments to ensure a seamless experience for customers, ensuring realistic expectations from the outset.
    Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our partners, including sustainable economics for both parties

    QUALIFICATIONS:

    Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (3 + years).
    Proficiency in English (Excellent verbal and written communication skills)
    Computer Literacy: Knowledge and Confidence in MS office
    At least 1-2 years’ experience of sales or marketing in a B2B environment
    Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
    Swahili or any other local language is an advantage
    CandidatesMUST indicate their preferred Locations

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Servicing (Bancassurance) Officer – Life Business

    Servicing (Bancassurance) Officer – Life Business

    Reports to: Principal Officer, Bancassurance

    Location: Head Office

    The Job holder will be responsible for underwriting, claims, credit control, preparation of timely and accurate reconciliations on the Life business portfolio, preparation of portfolio reports, preparation of quotations, other administrative tasks and safe keeping of records at the intermediary.

    Responsibilities

    Business Operations

    Reconciling premiums collected against disbursements, flagging any discrepancies, and taking appropriate corrective action for 100% premium collection.
    Receipting of premiums received and allocating them to the relevant clients.
    Updating loan schedules daily and declaring them to the respective insurers data of loans disbursed in the pre-agreed formats.
    Generating payment schedules to support premium remittance to underwriters within agreed SLAs.
    Performing prudent underwriting on proposals within the underwriting guidelines agreed with insurers, advising branches on any underwriting requirements, and following up on the same to closure.
    Preparing periodical portfolio reports e.g. production reports to support preparation of management accounts, renewal reports for retention monitoring.
    Adopting a hands-on approach on renewal management of mortgage policies and any other life policies underwritten annually and working closely with branches and Credit department to ensure timely collection of renewal premiums.
    Maintaining a comprehensive filing system for all relevant administrative records and documents, including relevant backups of the same.
    Liaising with branches for proper claim documentation, immediate notification of claims, proactively tracking claims progress with insurers and updating the claims register in real-time, for prompt claims settlement and support of the Banks’ NPL management.

    Superior Customer Service

    Generating and sharing client statements, policy documents and resolving any disputes expeditiously.
    Ensure high end customer service and all internal and external customer queries are attended to as per the stipulated SLAs.
    Offering superior service in all customer engagements.

    Risk and Compliance

    Ensure compliance with both external and internal regulatory requirements and the approved Policy and Procedures Manual, Insurance Act (Cap 487), Insurance (Bancassurance) Regulations, 2020 and all other governing laws and regulations.
    Assist in identifying risks facing the business and recommend remedial actions that can be undertaken to mitigate the risks.
    Benchmarking with best practice and provide recommendations for improving procedures and systems for initiating corrective actions.
    Any other duty as assigned by the supervisor from time to time.

    Qualifications

    University degree preferably in Finance Engineering/Business with IT/Actuarial Science with IT.
    Certificate Of Proficiency in insurance or good advancement in ACII or AIIK.
    A Master’s degree and/or data analytics is an added advantage.
    Minimum of 1-2 years’ experience in a Bancassurance intermediary, busy insurance brokerage firm or financial institution.
    Numerical Skills with Advanced Proficiency in use of Microsoft Excel is highly desirable.
    Experience with customer management, insurance/banking operations, and data analysis.

    Apply via :

    www.kingdombankltd.co.ke

  • Content Agent 


            

            
            General Accountant 


            

            
            Payables Accountant

    Content Agent General Accountant Payables Accountant

    Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.

    Key Responsibilities

    Checking mails for new activation assignments.
    Working on completing the content for the activations assigned (store and menu creation)
    In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)               
    Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.
    Checking if there’s any priority in terms of on-boarding
    Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.
    Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer
    Research industry-related topics
    Create and distribute marketing copy to advertise our company and products
    Identify customers’ needs and recommend new topics

    Requirements

    Diploma Certificate in marketing, or a similar field.
    At least 1 years of related experience
    Should have good MS Excel skills
    Excellent organizational and time management skills.
    Strong listening and communication skills.
    The capacity to work independently and collaboratively.
    Ability to work efficiently without compromising quality or accuracy.

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Sales Trainee – Nairobi

    Field Sales Trainee – Nairobi

    Mission Statement for the Role:

    Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory

    Overall Responsibility

    Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales

    Key SMART Results for A-Player Success

    Drive attainment of monthly sales targets: Month 1 : 10 sales, Month 2: 15 sales, Month 3: 20 sales.
    Source at least 20 prospective customer visits on a daily basis and develop a sales funnel of customers categorized into Freshsales system as follows: Hot Leads : 20%, Warm Leads: 30%, Cold Leads: 40% and Paid Customers: 10%.
    Marketing Material Utilization:  Drive 12 fliers per sale and must adhere to brand guidelines prescribed by the company which are auditable quarterly (Monthly).                                              
    Operational Excellence (first 3 months from joining):

    Attain 100% work attendance record with an absence management that is fully compliant to company policies and procedures
    100% compliance on freshsales usage for lead generation, categorization & sales made
    Timely reporting of sales updates at 11am, 3pm and 7pm on a daily basis                                  
    Ensure 100% adherence to company’s guidelines on financial transaction from customers (No cash transactions)

    Department stage of development where this role sits (starting, preparing for scale, scaling, mature)

    Rapid Scale and Growth

    Core energy required for this position (e.g. Sirdar Profile Type)

    Doer / Positive/ Aggressive

    Key Competencies Criticality (H,M,L)

    Excellent sales person with good understanding of  the buying and selling process- H
    Tactical, scrappy, relentless energy and focus to exceed targets- H
    Accuracy of forecasting and credible pipeline of sales funnels- H
    Ideally, experience selling consumer durables/FMCG/home internet services/in low income and informal communities- H

    Mandatory Criteria if Any (e.g. must have directly managed at least ten people) with no exceptions to hire.

    Must have direct selling experience to end customers, 1-2 years of successful track record of earning incentives.
    Must have successfully achieved Monthly, Quarterly and Yearly Sales Targets.
    Must have a strong sales acumen, and of high integrity.

    Apply via :

    poainternet.bamboohr.com

  • Sales Tele Service Consultant – Call Center.

    Sales Tele Service Consultant – Call Center.

    Location: Nairobi, Head Office

    Overview: Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services

    Key Responsibilities:

    Initiate outbound calls to prospective customers to introduce products or services and  understand their needs, preferences, and purchasing intentions.
    Build rapport with potential customers to foster long-term relationships and repeat
    Utilize sales scripts and materials effectively while maintaining authenticity and professionalism.
    Close sales by effectively handling objections, negotiating terms, and securing commitments from customers.
    Track key performance indicators (KPIs) such as conversion rates, average order value, and sales pipeline velocity.

    Qualifications:

    Diploma in business or related field preferred.
    1 plus year working experience with proven track record of success in sales in a tele service or call center environment.
    Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
    Strong negotiation and persuasion abilities, with a results-oriented mindset.
    Familiarity with sales techniques, methodologies, and best practices.

    Attributes:

    Self-motivated and goal-oriented.
    Resilient and adaptable to changing circumstances.
    Ability to thrive in a fast-paced, target-driven environment.

    Company Benefits

    Competitive pay package & Medical Cover

    Interested applicants should send their application letters, attach their CV and education & professional certificate, and email them by 23rd February 2024 to hrk@izwekenya.com with the subject Sales Tele Service Consultant – Call Center.

    Apply via :

    hrk@izwekenya.com