Jobs Kenya

Job Experience: Experience of 1 – 2 years

  • Business Development Officer

    Business Development Officer

    The successful candidate will be responsible for business development, attracting new clients and relationship building to generate repeat business. He/She will be in charge of ensuring good relations with the candidates and matching quality candidates with the client’s needs.

    Responsibilities

    Business Development – Sourcing for companies with hiring needs.
    Cold selling – meeting the weekly cold calling/mailing targets.
    Developing and maintaining a healthy sales pipeline
    Meeting monthly sales targets
    Managing clients and candidate relationships.
    Meeting and pitching to new clients
    Assist in advertising positions and attract viable candidates using marketing tools and networks.
    Building and maintaining client relations.
    Assist in conducting interviews.
    Regular meetings with the clients to understand their HR consultancy needs on a continuous basis.
    Follow up on client assignments and get feedback to ensure that clients are satisfied.
    Maintaining and updating clients’ and candidates’ databases.
    Liaising with the finance and ensuring clients get invoices on time and that payments are settled on time.

    Qualifications

    Bachelor’s Degree or sales and Marketing or related discipline.
    At least 1- 2 years as a BDO in an HR Consultancy firm.
    Must demonstrate outstanding business development skills with proven past record.
    Strong communication and presentation skills.
    Honest, high integrity and transparent.
    Work with minimum supervision

    Interested and qualified candidates should send their applications to recruitment@bristonhr.com clearly indicating “BD OFFICER – HR FIRM” on the email subject line. All applications should reach us on or before 31st March 2024.

    Apply via :

    recruitment@bristonhr.com

  • Medical Officers – 2 Posts

    Medical Officers – 2 Posts

    We are looking for medical officers who will be responsible for offering the holistic institutional management of patients through clinical diagnosis, investigation, and treatments in line with established protocols and the Play Zuri Health Limited patient care objectives.

    Qualifications:

    Bachelor’s degree in Medicine with 1-2 years of clinical experience.
    Possess current practicing license from the Kenya Medical Practitioners and Dentist Board and a Certificate of Good Conduct.
    Clinical risk management experience and Valid indemnity cover
    Excellent interpersonal, communication, and leadership skills.
    The ability to communicate fluently in French, both verbally and in writing would be an added advantage.
    The ideal candidate should possess a valid international passport, have a liking for traveling, and demonstrate a keen interest in digital health and new developments in Digital Health.

    To apply, send your CV to careers@zuri.health
    Only shortlisted candidates will be contacted
    The application process will close when the position is filled. Female candidates who fit the job requirements are encouraged to apply.
     

    Apply via :

    careers@zuri.heal

  • Customer Service Representative

    Customer Service Representative

    Role Description

    This is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent’s main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.

    Qualifications:

    Customer Service Representatives, Customer Support, and Customer Satisfaction skills
    Experience in providing excellent customer service
    Customer Experience skills
    Strong communication and interpersonal skills
    Ability to handle customer inquiries and resolve problems effectively
    Ability to work in a fast-paced environment
    Attention to detail and strong organizational skills
    Knowledge of healthcare industry is a plus
    Bachelor’s degree in any field

    Roles and Responsibilities:

    Work in line with company policy to achieve set sales targets (above 80%) and outcomes within schedule in assigned active customers
    Ensure retention of assigned customers
    Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned active customers
    Prepare and follow up on territorial sales, forecasts on a weekly and monthly basis for active customers
    Establish, develop and maintain positive business and active customer relationships
    Reporting, tracking and resolution of active customer issues
    Provide daily call reports, as well as weekly and monthly report of sales efforts to active customers in marked sales territory
    Regularly follow up with active hospitals to ensure they sign up and are using the app to place orders
    Resolve active customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
    Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector
    Stay informed about activities of health services in assigned particular area
    Expert level knowledge of department processes and product to serve as the first line of support in resolvong internal and external active and key customer issues
    Perform other duties as assigned
    Ensure all assigned KPIs are achieved.

    Requirements

    Interested candidates should possess a B.SC Degree/HND
    1-2 years Key account and Customer Experience management experience
    1-2 years experience in direct sales in the Pharma and Healthcare industry
    Experience in the medical or Pharma industry is a plus

    Skills and Abilities:

    Good organizational skills and results driven
    Highly self motivated
    Highly analytical with drive for numbers
    High level of professionalism
    Result-oriented team player with exceptional motivation and interpersonal skills
    Relationship management skills and openness to feedback
    Excellent selling, communication skills
    High proficiency in MS Office Suite
    Must be able to prepare management reports and correspondence
    Good initiative, time and stress management skills

    Personal Attributes:

    Have a deep desire to work in the startup industry
    Sociable and friendly
    Confident and Pleasant
    Loves a Challenges

    Apply via :

    www.linkedin.com

  • Food Store Picker

    Food Store Picker

    Location: Assigned Restaurant

    Position Type: Temporary Contract

    Responsibilities:

    Monitor and ensure key metrics are met, such as marking orders as ready for delivery promptly upon preparation.
    Proactively manage stock levels to prevent stock outs and promptly disable unavailable products on the Glovo platform to minimize order cancellations.
    Liaise with customers when necessary to communicate any changes or edits to their orders initiated by the store.
    Ensure orders are prepared immediately upon receipt and maintain efficient order processing workflows.
    Facilitate the daily check-in process for the store, ensuring readiness to receive and fulfil orders promptly.
    Work closely with, reducing instances of incorrect deliveries and subsequent customer dissatisfaction.
    Coordinate with the marketing team to ensure promotions are active and accurately reflected on the Glovo platform for customers.
    Regularly review and verify pricing information to ensure accuracy on the Glovo menu.

    Requirements

    Bachelor’s degree or equivalent practical experience, recent graduates are encouraged to apply.
    1year of relevant experience in a similar role is preferred but not mandatory.
    Basic proficiency in computer applications and processes.
    Excellent communication skills, both written and verbal.
    Strong attention to detail and organizational abilities.
    Ability to work independently and collaboratively in a fast-paced environment.
    Proactive problem-solving skills and a customer-centric mindset.
    Flexibility to adapt to changing priorities and tasks as needed.

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Food Store Picker on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Communications Officer Monitoring & Evaluation Consultant

    Communications Officer Monitoring & Evaluation Consultant

    The position

    As a Communications Officer at Lightup Impact, you will implement our communication strategies—creating compelling content for various platforms, including social media, press releases, website, and newsletters; and coordinating the Lightup Impact website, events, and donor communications in support of Lightup Impact’s strategic goals. 

    Responsibilities and main tasks

    Coordinate our website, event, and donor communications 
    Develop content for our social media, website, newsletters, and other communication channels
    Update our website content on a regular basis
    Manage customer relationships with donors, community members, partners, and other stakeholders via emails or distribution of digital communication assets (articles, reports, web features, newsletters).
    Manage and regularly update our customer relationship management (CRM) system on Hubspot
    Coordinate workshops on capacity building and skills development for grassroots organizations in East Africa
    Coordinate and create content for the Lightup Impact blog (writing, editing, and soliciting articles) and event page 
    Coordinate and create a communications and marketing strategies for our annual conference 
    Coordinate the design and publishing of communications materials aimed at our donors, partners, and the general public (e.g. annual reports, policies, and impact reports)
    Travel up to 5 days  twice a year to lead workshops or document visits with non-governmental organizations in Kenya and Uganda

    Your profile

    Bachelor’s or Master’s degree in Communications, International Development, Gender Studies, or related fields
    At least 1-2 years of demonstrable experience in an editorial, journalism, or content creation and coordination role is highly desirable
    Understanding of effective website communication practices
    Ability to repurpose technical content to a broader audience
    Excellent written and verbal communication skills
    Knowledgeable about the potential and value of storytelling in communications
    Experience with content management systems (e.g., WordPress) and CRM software (e.g., Hubspot)
    Excellent project- and time-management skills with the ability to meet deadlines and prioritize while maintaining a high level of attention to detail
    Work confidently in a cross-functional role with a global team
    Work well in conjunction with the ever-changing conditions of our young organization
    Commit to and follow Lightup Impact’s vision and values: empathic leadership, collaboration over competition, courage and a can-do attitude, and passion for social impact

    go to method of application »

    Communications Officer: Please send us your CV, including up to three reference contacts, a cover letter, and any other supportive documents (e.g., a portfolio of your work) to: contactus@lightupimpact.com. Please use as subject in your email: Lightup Impact Job Application – Communications OfficerMonitoring & Evaluation Consultant: Please send us your CV, including up to three reference contacts, a cover letter, and any other supportive documents (e.g., M&E reports you authored, data collection tools, evaluation plans you have developed, case studies illustrating the impact of your M&E work) to: contactus@lightupimpact.com. Please use the following subject in your email: Lightup Impact Job Application – M&E ConsultantPlease send us your application by 1 April. Candidates will be notified about the outcome within 2 weeks of the application deadline. 

    Apply via :

    contactus@lightupimpact.com

  • Trade Development Representative Call Centre Team Lead

    Trade Development Representative Call Centre Team Lead

    Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.

    Reports to: Area Sales Manager

    Location:  Bungoma South, Maseno & South Lake

    Job purpose

    To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.

     

    Key Responsibilities

    SSO & Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
    Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
    Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
    AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
    Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
    Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

    Qualifications- Academic and Professional

    Diploma or Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales and distribution role in an FMCG or Telcos

    Competencies

    Customer focus
    Influencing and negotiation skills
    Networking and building partnerships
    Analytical thinking

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Officer, Asset Management Operations

    Officer, Asset Management Operations

    Job Description

    Job Purpose 

    Provide operational support to the Team Leader, Asset Management Operations, Specialised Units by taking responsibility of execution of transactions in Asset Management in Kenya while ensuring: –

    Accurate and efficient Service.
    Accurate processing
    Nil Losses

    Key Responsibilities

    Efficient and Effective Delivery in business unit

    Understanding the overall Bank Strategy and how Asset Management, Specialised Operations – fits into the overall Bank’s strategy;
    Ensure that we meet clients’ requirements, as stipulated in their ‘Service Level agreements’, by maintaining flexibility where necessary, but also taking risks into consideration, at all times.
    Set clearly defined standards based on KRA’s, in conjunction with line Team Leader and continuously monitor, control, and update procedure manuals, Job Descriptions, process flows and Risk Framework.
    Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the production area
    Collaborates with other areas to ensure that best practices and a standard approach is followed.
    Getting the basics right always.
    Providing timely response to all the queries received in order to help meet client expectations.

    Optimise the risk profile in the business units

    Apply existing controls to reduce risk exposure.
    Uphold a high, risk culture that fosters responsiveness, confidence, courage and doing the right things all the time (zero tolerance for non-adherence to Bank policies, procedures and guidelines);
    Adopt a culture of “Get it Right First time” – zero errors and no customer complaints;
    Adopting operational risk framework, standards and other risk principles i.e. Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Business Continuity Management (BCM), Information Risk, IT Risk and Risk Assurance;
    Limit potential losses to the bank by ensuring that laid-down processes and procedures are adhered to;
    Reconcile all suspense and operational accounts under assigned units at required frequencies and that reconciling items are dealt timely and correctly;
    Recover revenue in a timely manner for services provided;
    Raising of incidents timely;

    Change Management and Continuous Improvement

    Support business process re-engineering to ensure that processes are lean, efficient and effective through the elimination of non-value adding activities and identification of opportunities that support/drive the migration of transactions to economically viable alternative electronic delivery channels.

    Compliance Management

    Adhering to service standards as provided for in the Banking Sector Charter.
    Adoption within assigned portfolio of all Compliance, Anti-Money Laundering, and Sanctions related requirements contained in policies, procedures and processes. This includes identifying any material compliance related breaches and escalating them to line management and the Compliance Office.

    Stakeholder Management

    Builds and maintain credible and value adding relationships with stakeholders, including executives, peers, internal, and external partners.
    Partners with Team Leader, unit manager, and Business Heads to identify customer service expectations, agree SLAs and align to the Customer Value Proposition in order to deliver an appropriate client service
    Collaborates with other areas through continuous interactions to ensure that best practices are implemented, and a standard approach is followed.

    Reporting to various governance committees

    Provide relevant, accurate and timely reporting to senior management, governance committees, and the regulator.
    Partner with business units to oversee the optimization of business processes to increase operational efficiency.

    Quality Management System in line with ISO Standards– ISO 9001:2015

    Ensure the promotion of exceptional client experience throughout the organisation.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Business Commerce 
    Other qualifications 

    Understanding of Asset Management.
    Knowledge of the Securities Market and related entities viz., NSE, Central Depository, Custodians and Stockbrokers, etc
    Banking operations experience.

    Experience Required
    Settlements
    Operations
    1-2 years

    Experience in a busy operations processing environment with specific experience in processing of investments related client transactions

    Additional Information

    Behavioral Competencies:

    Articulating Information
    Checking Details
    Documenting Facts
    Embracing Change
    Examining Information
    Generating Ideas
    Interacting with People
    Managing Tasks
    Meeting Timescales
    Producing Output
    Team Working
    Upholding Standards

    Technical Competencies:

    Client Servicing
    Continuous Improvement
    Manual Deal or Trade Processing
    Product and Services Knowledge
    Query Resolution
    Settlement Process
    Settlement Systems

    Apply via :

    www.standardbank.com

  • School Operations Associate (Tatu Primary & Tatu International School) School Counsellor (Tatu Primary & Tatu International School)

    School Operations Associate (Tatu Primary & Tatu International School) School Counsellor (Tatu Primary & Tatu International School)

    ABOUT THE ROLE

    The School Operations Associate is responsible for assisting/directing the planning, development and implementation of duties and projects related to School Academic Systems, Sports Activities, Transport, Meal Services, Educational Technology, Library, IT Services, Facilities Management, Procurement and Finance and Administration.

    Key responsibilities for the role include:

    Driving operational excellence in our day-to-day operations of our schools.
    Assist with implementation of any and all initiatives put forth by the Operations team.
    Provides support in the execution of projects related to school goals – renovation, construction, new policies/systems, etc.
    Supports in the successful running of various aspects of school operations – Library, Student Support Services, Kitchen operations, Sports Activities, etc.
    Assists in forecasting and managing the school facilities budget.
    Assists in doing various cost analysis to identify operational improvements.
    Responsible for planning, assigning and directing contract/casual staff, including cleaning and security staff.
    To share the incident report raised by the School Leader to teammates to indicate incident details.

    ABOUT YOU

    Skills and Qualifications required:

    Bachelor’s Degree in Business Administration/ Management/ Economics or other related fields.
    A minimum of 1-2 years of related work experience preferably in business operations, project management, marketing, event management and/or finance operations.
    Superior problem solving and planning skills.
    Strong organizational, communication, and presentation skills.
    A high degree in of computer literacy with experience in Google Suites and Microsoft packages such as Microsoft Excel.
    Highly developed organizational, communication and presentation skills.
    Superior interpersonal skills as demonstrated by the ability to form professional relationships at all levels in the organization and with appropriate external stakeholders.
    Work experience in a multicultural environment would be advantageous

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Process Operator (Syrup Room)

    Process Operator (Syrup Room)

    Key Purpose Statement

    The primary role of the process operator is operation of the process area according to work instructions, the execution of destructive and non-destructive quality checks and carrying out of autonomous maintenance. The process operator has a primary focus on the quality control activities of the team.

    Key Duties & Responsibilities    

    Manufacture of high quality final syrups under high GMP standards
    Syrup release upon meeting specification
    Ensure adherence to kore & regulatory requirements in syrup operations
    Participate in continous improvement initiates
    Be involved in all supply chain practices applicable to level
    Stock management for inventory in syrup room

    Skills, Experience & Education    
    Experience

    Minimum 1 year in a similar role of Process Operator Syrup Room or a QA/QC role
    Minimum 2 years in an FMCG, Bottling or Food processing plant

    Education

    Diploma or Bachelor of Science Degree in Chemistry/Microbiology/Food Science and Technology

    Apply via :

    ccba.erecruit.co