Job Experience: Experience of 1 – 2 years

  • Technical Coordinator

    Technical Coordinator

    About the company
    A hospitality, security and access solutions company is looking for a highly organized and motivated Technical Coordinator to join their team. He/she will play a vital role in supporting the hardware technicians and ensuring efficient hardware support for hotels in the Mombasa and Nairobi regions. If you enjoy providing exceptional support, streamlining operations and are passionate about the hospitality industry,our company is a great place for you to grow your career.
    Key responsibilities:

    Assist hardware technicians by preparing for installations and service visits, guaranteeing they have the correct tools and software.
    Provide on-site support to technicians, helping them replicate issues and generate reports (hardware repair, MURs, site surveys).
    Manage the hardware tool inventory, sourcing new tools after consultation with the Client Operations Manager.
    Stay up-to-date on the latest products and solutions (magna locks, electric strikes, elevators) for the hospitality industry.
    Respond to assigned support requests and follow up on outstanding issues, reporting their status to the Client Operations Manager.
    Conduct quarterly site visits to the Mombasa and Nairobi offices to assess maintenance work and report back to the Client Operations Manager.
    Implement streamlined processes for registering and tracking hardware support issues in the CRM (Customer Relationship Management) system.
    Collaborate with the team to ensure clear and timely communication with engineers, team members, and other departments.
    Communicate case closure and solutions to customers via email.
    Develop and maintain reports to track team performance and identify areas for improvement.

    Skills:

    Excellent communication skills with good interpersonal and influencing skills
    Sound problem-solving and decision-making skills
    Excellent organizational, administrative and time management skills.
    The ability to prioritize tasks and thrive in a fast-paced environment.
    Strong communication and interpersonal skills.

    Requirement:

    Diploma in Electrical Engineering.
    1-2 years of experience in a similar position.
    Proficiency in MS Office Suite and CRM software will be an added advantage.
    A strong understanding of electronic hardware systems used in the hospitality industry.

    Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com  using the position as subject of email.

    Apply via :

    hr@afroexports.com

  • Senior Research Executive

    Senior Research Executive

    Role

    SRE’s key responsibilities will include managing complex, multi-market research projects including independently drafting detailed questionnaires, setting up analytical requirements and checking for data accuracy.
    Conduct data analysis and independently produce reports on less complex projects.
    Present the reports to the client and drive client conversations

    Purpose

    Support the Commercial team. Involved in Client servicing with focus on financial services verticals and Fast-Moving Consumer Goods.
    The person must be good in presentation skills as well as data interpretation and presentations

    Responsibilities (key activities and decisions for which role is responsible)

    Manage client expectation and be involved in day-to-day client servicing activities
    Coordinate with internal teams and counterparts to ensure projects run smoothly on time, and within budget
    Communicate with data acquisition team and operations teams to positively impact project outcome
    Coordinate and manage data entry of project costs into internal costing program based on
    Assist in analysing research data and secondary sources to deliver stories and narratives to focus on data insights
    Support content creation for pitches, proposal preparation and delivery by using NielsenIQ tools
    Depending on experience, candidates may also be considered for the role of Senior Research Executive

    Networks (internal & external links and networks):

    Work closely with the commercial and operations teams
    Work with the entire commercial team on study tool development, proposal writing and presentation
    Liase on deliverables with the TCS team and the operations team.

    Requirements

    University degree holder in any discipline
    1-2 years marketing research experience and correlative marketing experience
    Analytical skills and data literacy required
    Strong team player with a positive attitude
    Ability to work in a fast-paced environment
    Good organization and communication skills essential.

    Apply via :

    jobs.smartrecruiters.com

  • Assistant Accountant

    Assistant Accountant

    Purpose for the Job
    Maintenance of client’s books of accounts, preparation and presentation of financial reports.
    Duties and Responsiblities

    Prepare monthly bank reconciliation.
    Compute and pay the Retirement Benefits Authority levies and relevant income taxes.
    Manage schemes accounting transactions.
    Prepare quarterly management accounts for the board of trustees.
    Prepare scheme annual financial statements.
    Handle statutory audit of the scheme’s financial records.
    Filing statutory returns with the Retirement Benefits Authority and Kenya Revenue Authority.

    Key Result Areas
    Timely preparation of financial reports.
    Key Competencies

    Good communication and interpersonal skills.
    Attention to details.
    Knowledge of investment in financial assets.
    Familiarity with Income Tax and other relevant laws.
    Good problem solving and analytical skills.
    Excellent report writing and presentation skills.

    Knowledge And Skills Required
    Proven experience (1-2 years) in a similar position.
    Professional and Academic Qualifications

    Bachelor’s degree in a business-related field.
    Certified Public Accountants (CPA Part 2) or Association of Chartered Certified Accountant (ACCA Level 2).

    Apply via :

    hr.minet.co.ke

  • Safe Technician

    Safe Technician

    About the company
    A hospitality, security and access solutions company is looking for a highly motivated and customer-focused Safe Technician to join their growing team in South Coast Mombasa. He/she will be responsible for servicing, maintenance, and repair of safes and locks in their network of hotels.If you thrive in a fast-paced environment, solving problems and ensuring guest satisfaction, our company is a great place to grow your career.
    Key responsibilities:

    Conduct on-site service calls 24/7 to diagnose and resolve safe and lock malfunctions at our hotels in South Coast Mombasa.
    Work collaboratively with hotel staff to ensure seamless guest experience.
    Perform preventive maintenance on safes and locks
    Maintain a comprehensive inventory of spare parts and ensure hotels have adequate stock to address immediate needs.
    Respond to client calls and provide technical support for safes and locks remotely when possible.
    Conduct training sessions for hotel staff on the proper use and maintenance of safes and locks.
    Document all service calls and maintain accurate records.

    Skills:

    Excellent problem-solving and troubleshooting skills.
    Ability to work independently and as part of a team.
    Exceptional communication and interpersonal skills to effectively interact with hotel staff and colleagues.
    Innovative thinker who is positive, proactive, and readily embraces change.
    Ability to prioritize and multi-task without direct supervision

    Requirement:

    Diploma in Electrical Engineering.
    2 years of experience in installing, maintaining, and troubleshooting electronic security systems
    Strong understanding of electronic safes, locks, and access control systems.
    Proficient in Microsoft Office Suite.
    Valid Kenyan driver’s license and can ride a Motorcycle.
    Reside in South Coast Mombasa.

    Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com  using the position as subject of email.

    Apply via :

    hr@afroexports.com

  • Communications and Events Assistant 

Programme Development, Grants & Partnerships Officer

    Communications and Events Assistant Programme Development, Grants & Partnerships Officer

    DCA is seeking to recruit an energetic Kenyan National for the position of Communication and Events Assistant. The position is Nairobi based with frequent travel to DCA Kenya and partner counties of operation – and reports to the DCA Head of Programme.
    The Communication and Events (C&E) Assistant will contribute towards to the attainment of DCA Kenya Country programme by ensuring a high level of communications and visibility of DCA Kenya projects and activities in line with DCA communications policy. The C&E Assistant will ensure production of quality, timely, internal, and external communication materials, messaging, for DCA HQ in Copenhagen, media organizations, donors, government stakeholders and other partners.
    The C&E Assistant will also handle social media pages and platforms affiliated with DCA Kenya, in coordination with the Country Director. The C&E Assistant will work closely with DCA Kenya project and programme staff and partner staff in events planning, strategic communication, proper branding and messaging targeted at donors, partners and stakeholders.

    The main responsibilities of the Communication & Events Assistant are:
    Content creation and capacity building

    Develop and edit content (video, photos and written) to showcase DCA and partner’s work in Kenya, ensuring adherence to donor visibility requirements and DCA brand manual; this includes the layout and sharing on all social media platforms.
    Support DCA field team in photographing and collecting materials for success stories.
    Work with project teams and partner organizations in developing communication & visibility plans as well as to produce compelling and relevant content that adheres to DCA branding and style guidelines.
    Lead and support on training and capacity building of DCA staff and partners on communication.

    Social Media

    Create, develop and expand dynamic content on social media platforms (LinkedIn, Twitter and Instagram) and the DCA website.
    Manage and monitor DCA Kenya’s social media channels to maintain an active online presence, respond to inquiries, and engage with followers. Provide monthly social media and website performance reports.
    Continuously improve by capturing and analysing the appropriate social data/metrics, insights, and best practices, and then acting on the information.

    Strategy, Events & Media

    Support production of DCA Kenya communication strategy with annual action plans.
    Planning and organising key events. Provide media support for DCA events including producing banners, posters and event coverage.
    Provide inputs to DCA global communication initiatives when required, particularly coordination with the HQ colleagues in the media and campaigns unit.

    Required Qualifications:

    Bachelor’s degree in communications, Public Relations, Journalism, or a related field from a recognized academic institution
    1-2 years experience in a communications role
    Proficiency in social media platforms
    Strong organizational skills and the ability to manage multiple tasks and projects simultaneously
    Genuine passion and knack for storytelling
    Open to receiving and incorporating feedback in their work
    Politically and culturally sensitive with qualities of patience, tact and diplomacy
    Written and verbal fluency in English and Kiswahili is required

    Preferred Qualifications

    Proficiency in website management (CMS/WordPress)
    Skilled user of software for graphic design (Canva) and/or video/photo editing (Adobe Creative Suite)
    Audiovisual production skills/experience
    Experience in journalism or from a media production company

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Junior MEAL Officer 

Project Assistant/Data Analyst (Several Positions)

    Junior MEAL Officer Project Assistant/Data Analyst (Several Positions)

    OBJECTIVE/PURPOSE OF THE ROLE

    Under direct supervision of the Country Director and working closely with the Programme Managers in Kenya and the MEAL department established at HQ level, the Junior MEAL Officer supports the Monitoring, Evaluation, Accountability and Learning activities of WeWorld. The Junior MEAL Officer contributes to overall program quality through the implementation of MEAL strategies and applying tools that enhance the effectiveness, efficiency and sustainability of WeWorld projects. The Officer will collaborate closely with the Country Director, Research & Data Analyst and program teams both in Kenya and at HQ level to ensure that all WeWorld MEAL requirements are met.
    The Junior MEAL Officer will provide technical support to WeWorld projects in multi-sectoral interventions, GBV, Gender, Education, Peace and Stability, CSO’s strengthening, Water Governance and Livelihood sectors, and oversee the MEAL activities, including but not limited to: carrying out monitoring field visits, roll out data collection activities, handling accountability mechanisms, drafting reports, ensuring data confidentiality and security. The Officer will provide support to WeWorld staff and will work closely with partners staff in the implementation sites, providing capacity building/coaching sessions where relevant. The Junior MEAL Officer will be based in Nairobi and will be required frequent travels to WeWorld-GV Areas of Intervention (Narok, Migori, Isiolo, Kwale) on regular basis.

    MAIN ROLES & RESPONSIBILITIES
    Monitoring and Evaluation

    Support the Programme Managers in creating specific methodologies, MEAL plans and tools for the monitoring and evaluation processes of the activities throughout the duration of the project.
    Support the Programme Managers in liaising with partners and consortia in the specific Meal tasks.
    Conduct regular monitoring field visits (on-site monitoring, quality spot checks, support to learning activities etc.) in WeWorld Areas of Intervention and provide timely feedback.
    Ensure accuracy, confidentiality, and security of qualitative and quantitative data.
    Ensure that the data queries, requests, and reports are addressed in an accurate and timely manner according to WeWorld and donors’ requirements.
    Support and lead Post-Distribution/Implementation Monitoring (PDM/PIM) exercises and need assessments, eligibility assessments, internal baseline, endline evaluations and ad-hoc data collection activities.
    Update and report on the Activity Tracker, Indicator Tracker and any other relevant performance monitoring tool.
    Support in reporting on Activity Info on a regular basis.
    Draft reports on a regular basis to inform the MEAL coordination on the activities conducted as well as to capitalize on the data collection activities performed.

    Accountability and Learning

    Drafting internal MEAL guidelines, strategies and Standard Operating Procedures (SOPs) at mission level in collaboration with Country Representative and HQ MEAL department.
    Assume responsibility for the implementation of and compliance with WeWorld Feedback and Complaint Response Mechanism, tools and Standard Operating Procedure (SOP).
    Assume responsibility for the implementation of and compliance with WWpolicies (PSEAH, Child Safeguarding, Code of Conducts and Ethics).
    Identify strengths and weaknesses in existing data collection and propose solutions, suggesting ways to facilitate data management among projects’ teams and other WeWorld departments.
    Analyze and discuss findings based on regular monitoring data.
    Identify and conduct MEAL-related capacity building activities for all WeWorld program staff.
    Supervise, train, and monitor the casual workers/data collectors who are contracted periodically for data collection.
    Capitalize on MEAL-related activities drafting reports, guidelines, presentations, and manuals or organizing capitalization exercises, workshops, and sessions.
    In collaboration with programme managers, Country representative and HQ MEAL department, facilitate learning events and disseminate lessons learnt.
    Carry out other MEAL-related activities as assigned by the Country Representative as deemed necessary.

    QUALIFICATIONS REQUIRED

    University degree in social sciences, international cooperation, politics and international affairs, statistics, or related disciplines.
    Minimum 2 years of experience within (I)NGOs, including minimum 1 year within M&E/MEAL department. The ideal candidate has previously worked for (I)NGOs in the programs/MEAL department and has concrete and proven experience with Monitoring and Evaluation activities, specifically in the development and humanitarian context.
    Proficiency in mobile data collection tools such as KoboToolBox, ODK, Survey123.
    Proficiency in both English and Swahililanguage is mandatory.
    Proficiency in Microsoft Office 365 (especially Excel, Word and Outlook).
    Proven technical skills in monitoring and evaluation and experience with both qualitative and quantitative data collection and analysis is mandatory.
    Good analytical and writing skills and good capacity to produce high-quality reports in English is mandatory.
    Demonstrated experience in developing data collection tools and methodologies is preferred.
    Demonstrated experience in implementing Feedback & Complaint Response Mechanisms is preferred.
    Demonstrated experience in complying with PSEA and Child Safeguarding policies is preferred.
    Ability to independently organize work and prioritize tasks but also to work as part of a team.
    Familiarity with IM systems and analysis software (PowerBI, R, Python, Stata etc.) or with any coding language is a plus.

    go to method of application »

    Send your CV and letter of motivation letter to: kenya@weworld.itPlease indicate the reference number of the vacancy Ref: Junior Meal Officer in the subject line of your emailPlease indicate the reference number of the vacancy Ref: Project Assistant/Data Analyst PTE in the subject line of your email indicating the preferred County. (ie Ref: Project Assistant/Data Analyst-Migori or Ref: Project Assistant/Data Analyst-Narok)

    Apply via :

    kenya@weworld.it

  • Field Sales Agent – Kajiado 

Field Sales Agent – Bamburi 

Field Sales Agent – Eldoret

    Field Sales Agent – Kajiado Field Sales Agent – Bamburi Field Sales Agent – Eldoret

    Mission Statement for the Role:
    Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory.
    Overall Responsibility:
    Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales.
    Area:
    Kajiado Territory: Rongai, Kiserian, Ngong and its environs. 
    Key SMART Results for A-Player Success
    Drive attainment of monthly sales targets as per the vintage:

    Month 1: 10 sales
    Month 2: 15 sales
    Month 3: 20 sales 

    Source at least 20 prospective customer visits daily and develop a sales funnel of customers categorized into Freshsales system as below:

    Hot Leads: 20%
    Warm Leads: 30%
    Cold leads: 40%
    Paid customers: 10% 

    Marketing Material Utilization:

    Drive 12 fliers per sale. Must adhere to brand guidelines prescribed by the company which are periodically auditable – Within the First 3 months from joining

    Operational Excellence:

    Attain 100% work attendance record with an absence management that is fully compliant to company policies and procedures
    100% compliance on Freshsales system usage for lead generation, categorization & sales made
    Timely reporting of sales updates at 11am, 3pm and 7pm on a daily basis
    Ensure 100% adherence to the company’s guidelines on financial transactions from customers. No cash transactions – Within the First 3 months from joining

    Department stage of development where this role sits (starting, preparing for scale, scaling, mature)
    Rapid Scale and Growth
    Core energy required for this position (e.g. Sirdar Profile Type)
    Doer / Positive/ Aggressive
    Key Competencies Criticality (H, M, L)

    Excellent Sales Person with a good understanding of the buying and selling process – H
    Tactical, scrappy, relentless energy and focus to exceed targets – H
    Accuracy of forecasting and credible pipeline of sales funnels – H
    Ideally, experience selling consumer durables/FMCG/home internet services/in low-income and informal communities – H
    Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports – H
    Work with marketing team to deliver improvements in brand engagement scores in assigned territory – M
    Ability to work and adhere to rules prescribed by the company. Adhere to CRM tools for inputs and must maintain healthy conversion ratios to exceed expectations – M

    Mandatory Criteria if any with no exceptions to hire

    Must have direct selling experience to end customers, 1-2 years of successful track record of earning incentives.
    Must have successfully achieved monthly, quarterly and yearly sales targets.
    Must have strong sales acumen and high integrity.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Re-advertisement- Data Management Assistant

    Re-advertisement- Data Management Assistant

    General Description
    The Data Management Assistant will work in the Data & Statistics Department closely with the Data & Statistics Manager to handle all kinds of Data related activities.
    Specific Responsibilities

    Assist in data gathering;
    Conduct relevant literature reviews to identify data sources, select relevant data, define variables and analytic methods;
    Assist in performing and documenting procedures for data preparation including data cleaning and standardization;
    Develop, manage, and improve databases;
    Develop algorythms for analyzing and presenting data;
    Detect and address issues in data and analytic results;
    Assist in producing periodical reports;
    Clearly communicate processes used and results achieved, suggest new and alternative approaches;
    Support  the manager in the Distribution project;
    Perform other duties reasonably related to the position as directed by manager.

    Other Responsibilities

    Undertake any additional duties allocated by Management from time to time.
    Assist other staff in their daily operations

    Qualifications

    Bachelor’s degree in statistics, mathematics, computer science, or a related field.
    Must have Knowledge of the aviation industry especially in airline distribution, commercial department.
    Must have Knowledge of the airlines distribution and settlement systems;
    Knowledge of the main aviation metrics;
    Knowledge of machine learning techniques;
    Coding knowledge and experience with coding languages;
    Minimum 2 Years of Employment Experience
    MUST have 1 year experience in aviation industry.

    Qualified and interested applicants who meet the specifications are requested to send their CVS to career@amsol.africa by 24th May 2024. CVs will be reviewed on a rolling basis.

    Apply via :

    career@amsol.afri

  • Account Manager, Grocery and Retail Kenya

    Account Manager, Grocery and Retail Kenya

    This role is a rare opportunity to support the growth of Grocery and Retail with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching, and outstanding relationship management. You should thrive in an all hands on deck” environment, love solving problems, thrive in startup culture, and above all be passionate about our partners.

    What You’ll Do

    Develop a winning strategy: You will be in charge of working on the merchant account management strategy in Kenya with a specific focus on Grocery and Retail operations. One of the questions you will be looking to answer is how do we maximize the impact of our account management team across a number of strategic merchants in grocery & retail.
    Build meaningful relationships with partners: Deliver exceptional growth and experience to our Grocery & Retail merchants. You will work with your team to build joint business plans, solve operational problems, and advance partner priorities.
    Build and implement processes: Use your analytical ability combined with operational rigor and project management skills to build processes that your team can use to drive forward partnership critical metrics.
    Partner with internal teams: Work closely with stakeholders in the Merchant Operations, Enterprise Operations, Community Operations and Marketing teams particularly to deliver the best service and value to restaurant partners.
    Drive our business performance by focusing on improving the experience for restaurants and retail partners using our platform
    Ensure we have the best restaurant and retail offering and optimize their operational performance
    Product Adoption (Ads, offers…)
    Foster deep relationships with top restaurant and retail partners, identifying and acting on opportunities to take their delivery business to the next level
    Drive on-the-ground knowledge and context about the country you operate into the wider UberEats team
    Tackle or escalate complex operational issues for timely resolution for our top restaurant partners
    Act as an ambassador of Uber Eats mission, brand, and product

    What You’ll Need

    Bachelor’s degree or equivalent in business, marketing, or a related field. Master’s Degree a plus
    At least 1-2 years of professional experience in Account Management, Business Development, Marketing, Operations, or similar
    Passionate about working with top merchants and building a business together
    Highly autonomous – able to work with minimal oversight
    Outstanding listening, communication, and organizational skills
    Data-driven decision-making mentality and sound commercial judgment. Experience working with Google Sheets/Excel
    High adaptability to change and ability to execute quickly
    Strong communication and interpersonal skills
    Project management and analytical skills

    Apply via :

    www.uber.com

  • Sales Assistant

    Sales Assistant

    Our client, a company specializing in clothing and footwear is looking for Sales Assistants.
    The coverage region is Nairobi, Kajiado and Machakos Counties.
    Job Description and Main Tasks

    Meet sell out targets in designated Geography.
    Channel customers by driving experience based selling of client’s products to help client sustain market share.
    Assist execution of marketing campaigns in accordance with guidelines.
    Process transactions accurately and efficiently.
    Monitor inventory levels and assist with restocking shelves and displays as needed.
    Maintain a clean and organized store environment to ensure an enjoyable shopping experience for customers.

    Qualification and attributes

    Tertiary level education (Diploma/Certificate Course)
    Basic Sales/Marketing skills.
    Excellent communicators
    Vibrant and highly motivated
    Knowledge of the market and basic knowledge of the products
    Intelligent with ability to think on their feet
    Extrovert personality, friendly, well spoken with good command of English & Swahili.
    Must be presentable, neat and attractive
    Must be proactive and hard working
    Must be honest and reliable
    Must be able to work professionally

    Interested and qualified candidates should forward their CV to: jobs@ffsolutions.co.ke using the position as subject of email.Copies of certificates and testimonials should also be enclosed giving the names , email addresses and telephone contacts of three (3) referees who are conversant with the applicant’s competence in area of specialization.

    Apply via :

    jobs@ffsolutions.co.ke