Jobs Kenya

Job Experience: Experience of 1 – 2 years

  • Field Operations Engineer-Transmission/GSM Nairobi

    Field Operations Engineer-Transmission/GSM Nairobi

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM.
    The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions of network elements 

    Responsibilities

    Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
    Perform preventive routine maintenance to ensure consistent equipment & environs health checks.
    Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
    Propose improvement actions of the network structure.
    Accurately carry out preventive maintenance program and make reports on the same.
    Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications
    Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation
    Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made.

    Qualifications- Academic and Professional

    Bachelor’s Degree in Telecommunication
    Lean six sigma – Yellow belt
    CCNA Certification
    Valid Driving License

    Experience

     2 years’ experience in transmissions network maintenance.

    Technical Competencies

    Network Management Systems
    Radio rigging
    Knowledge of GSM 2/3G/4G architecture
    Good understanding of BSS/transmission technology.
    Microsoft Office
    Customer focus
    Planning and organizing
    Troubleshooting

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer-Transmission/GSM  and Preffered Location on the Subject line.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Operations Engineer-Transmission/GSM Western (Re advertisement)

    Field Operations Engineer-Transmission/GSM Western (Re advertisement)

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM.
    The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions of network elements 

    Responsibilities

    Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
    Perform preventive routine maintenance to ensure consistent equipment & environs health checks.
    Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
    Propose improvement actions of the network structure.
    Accurately carry out preventive maintenance program and make reports on the same.
    Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications
    Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation
    Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made.

    Qualifications- Academic and Professional

    Bachelor’s Degree in Telecommunication
    Lean six sigma – Yellow belt
    CCNA Certification
    Valid Driving License

    Experience

     2 years’ experience in transmissions network maintenance.

    Technical Competencies

    Network Management Systems
    Radio rigging
    Knowledge of GSM 2/3G/4G architecture
    Good understanding of BSS/transmission technology.
    Microsoft Office
    Customer focus
    Planning and organizing
    Troubleshoooting

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer-Transmission/GSM  and Preffered Location on the Subject line.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Operations Engineer-Transmission/GSM Coast

    Field Operations Engineer-Transmission/GSM Coast

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM.
    The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions of network elements 
    Responsibilities

    Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
    Perform preventive routine maintenance to ensure consistent equipment & environs health checks.
    Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
    Propose improvement actions of the network structure.
    Accurately carry out preventive maintenance program and make reports on the same.
    Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications
    Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation
    Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made.

    Qualifications- Academic and Professional

    Bachelor’s Degree in Telecommunication
    Lean six sigma – Yellow belt
    CCNA Certification
    Valid Driving License

    Experience

     2 years’ experience in transmissions network maintenance.

    Technical Competencies

    Network Management Systems
    Radio rigging
    Knowledge of GSM 2/3G/4G architecture
    Good understanding of BSS/transmission technology.
    Microsoft Office
    Customer focus
    Planning and organizing
    Troubleshooting

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer-Transmission/GSM  and Preffered Location on the Subject line.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Operations Engineer – Fibre Nairobi

    Field Operations Engineer – Fibre Nairobi

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Fibre.
    The purpose of the job will be to successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network

    Responsibilities

    Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
    Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
    Conducts regular inspections of the assigned system and repairs any defects recognized.
    Prepare and maintain system records and system diagrams.
    Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques

    Qualifications- Academic and Professional

    BSC in Electronic/Electrical/Telecommunication Engineering or related field.
    Training in optical fibre technology.
    Higher Diploma in Electrical and Electronics Engineering
    Certification in Fiber technology

    Experience

    Two years experience in fibre maintenance
    Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.

    Technical Competencies

    Fibre optics maintenance tools and techniques.
    Microsoft Office
    Customer focus
    Planning and organizing.
    Troubleshooting
    Must be able to work at height (certified), in confined spaces and in all weathers.

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer – Fibre (Nairobi) on the Subject line. 

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Operations Engineer – Fibre Coast

    Field Operations Engineer – Fibre Coast

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Fibre.
    The purpose of the job will be to successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network

    Responsibilities

    Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
    Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
    Conducts regular inspections of the assigned system and repairs any defects recognized.
    Prepare and maintain system records and system diagrams.
    Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques

    Qualifications- Academic and Professional

    BSC in Electronic/Electrical/Telecommunication Engineering or related field.
    Training in optical fibre technology.
    Higher Diploma in Electrical and Electronics Engineering
    Certification in Fiber technology

    Experience

    Two years experience in fibre maintenance
    Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.

    Technical Competencies

    Fibre optics maintenance tools and techniques.
    Microsoft Office
    Customer focus
    Planning and organizing.
    Troubleshooting
    Must be able to work at height (certified), in confined spaces and in all weathers.

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer – Fibre (Coast) on the Subject line. 

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Operations Engineer – Fibre Western

    Field Operations Engineer – Fibre Western

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Fibre.
    The purpose of the job will be to successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network

    Responsibilities

    Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
    Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
    Conducts regular inspections of the assigned system and repairs any defects recognized.
    Prepare and maintain system records and system diagrams.
    Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques

    Qualifications- Academic and Professional

    BSC in Electronic/Electrical/Telecommunication Engineering or related field.
    Training in optical fibre technology.
    Higher Diploma in Electrical and Electronics Engineering
    Certification in Fiber technology

    Experience

    Two years experience in fibre maintenance
    Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.

    Technical Competencies

    Fibre optics maintenance tools and techniques.
    Microsoft Office
    Customer focus
    Planning and organizing.
    Troubleshooting
    Must be able to work at height (certified), in confined spaces and in all weathers.

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer – Fibre (Western) on the Subject line. 

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Field Operations Engineer – Fibre Central

    Field Operations Engineer – Fibre Central

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Fibre.
    The purpose of the job will be to successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network

    Responsibilities

    Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
    Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
    Conducts regular inspections of the assigned system and repairs any defects recognized.
    Prepare and maintain system records and system diagrams.
    Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques

    Qualifications- Academic and Professional

    BSC in Electronic/Electrical/Telecommunication Engineering or related field.
    Training in optical fibre technology.
    Higher Diploma in Electrical and Electronics Engineering
    Certification in Fiber technology

    Experience

    Two years experience in fibre maintenance
    Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.

    Technical Competencies

    Fibre optics maintenance tools and techniques.
    Microsoft Office
    Customer focus
    Planning and organizing.
    Troubleshooting
    Must be able to work at height (certified), in confined spaces and in all weathers.

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer – Fibre (Central) on the Subject line. 

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Customer Support Executive

    Customer Support Executive

    Overview: We are seeking a motivated and detail-oriented Customer Support Executive to join our team. As a Customer Support Executive, you will play a crucial role in ensuring a positive client experience by providing timely and effective support. You will be responsible for addressing client inquiries, resolving issues, and maintaining clear and concise communication throughout the support process.
    Key Responsibilities:

    Client Communication:

    Build and maintain strong relationships with clients through proactive communication.
    Provide timely updates on support requests, ensuring clients are informed of progress and resolutions.
    Uphold a positive client experience by demonstrating empathy, professionalism, and responsiveness.

    Problem-Solving:

    Utilize analytical and problem-solving skills to assess client issues and identify underlying causes.
    Implement suitable solutions or workarounds to resolve problems efficiently and effectively.

    Documentation:

    Maintain meticulous records of client interactions, support tickets, and resolutions within the helpdesk system.
    Ensure comprehensive documentation and tracking of all support activities for future reference and reporting.

    Collaboration:

    Collaborate closely with internal teams, including PRO (Public Relations Officer) and finance teams, to address complex client issues.
    Facilitate effective communication and coordination to ensure timely resolution of client concerns.

    Quality Assurance:

    Follow up with clients to ensure that issues are fully resolved, and clients are satisfied with the support received.
    Solicit feedback to identify areas for improvement and enhance overall service quality.

    Continuous Learning:

    Develop and maintain a thorough understanding of visa requirements, procedures, and regulations applicable to the UAE.
    Stay updated on changes in regulations and procedures to provide accurate and informed support to clients.

    Requirements:

    Proven experience in a customer support role or similar position, preferably in the services industry related to immigration, visa services, or client relations.
    Strong interpersonal and communication skills, with the ability to build rapport and maintain positive client relationships.
    Excellent problem-solving abilities, with a keen attention to detail and analytical mindset.
    Proficient in using helpdesk software and CRM systems to manage client interactions and support tickets.
    Bachelor’s degree in business administration, Communication, or a related field is preferred.
    Knowledge of UAE visa requirements, procedures, and regulations is highly advantageous.

    Apply via :

  • Accounts Assistant (Experienced)

    Accounts Assistant (Experienced)

    RESPONSIBILITIES

    Documenting the accounting process to capture the SPVs business model.
    Maintain accurate and up to date intercompany balance schedules between the entities in the group.
    Daily, weekly and monthly general ledger vouching to ensure accuracy and completeness of accounting records.
    Ensure subsidiary books are reconciled at all times (trade receivables, trade payables and inventory).
    Prepare daily, weekly, monthly and ad hoc financial reports and analysis to support business decision making.
    Prepare schedules for all accounts in the general ledger for entities under management.
    Ensure book keeping is accurate and postings are done in the system based on approved source documents and as per accounting policy.
    Responsible for monthly and annual financial reporting and provide analysis for the management accounts for board reporting.
    Responsible for tax and other regulatory compliance as per requirements. These includes PAYE, NSSF, NHIF, NITA, VAT and WHT.
    Continuously identify areas of policy and operational improvement in the firm, to enhance business performance.
    Lead, train and assist members within a team environment.
    Any other duties as may be assigned from time to time.

    REQUIREMENTS

    CPA (K) and/or ACCA and Bachelor’s Degree in accounting, finance or related degree.
    KCSE B+ and above.
    One(1) to Two(2) years working experience in a Finance environment.
    Strong verbal and written communication skills.
    Good analytical skills and deadlines conscious with minimum supervision.
    Ability to easily adapt to dynamic, complex and rapidly changing finance and business environment.
    Ability to learn, train and work in a team environment.

    Apply via :

    n.com

  • Social Media Analyst

    Social Media Analyst

    Job Overview:

    We are looking for a talented and analytical Social Media Analyst to join our dynamic Marketing team. The Social Media Analyst will be responsible for tracking and analyzing the performance of our social media platforms, developing insights and recommendations based on data, and implementing strategies to optimize our social media presence and campaigns.

    Key Responsibilities:

    Monitor the performance of all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) and analyze key metrics to measure the effectiveness of social media campaigns and content.
    Use social media analytics tools (e.g., Sprout Social, Hootsuite Insights, Google Analytics) to generate reports, analyze trends, and provide actionable insights to improve engagement and drive business objectives.
    Collaborate with the Marketing team to develop social media strategies that align with overall marketing goals and objectives.
    Conduct competitive analysis to benchmark our social media performance against industry standards and identify opportunities for growth.
    Stay updated with the latest trends and best practices in social media analytics, tools, and platforms.
    Work closely with content creators and designers to optimize content based on data-driven insights and audience behavior.
    Implement A/B testing and experiments to optimize social media campaigns and improve conversion rates.
    Prepare and present regular reports on social media analytics, performance, and ROI to stakeholders.

    Requirements:

    Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
    Proven work experience (X years) as a Social Media Analyst or similar role.
    Strong analytical skills with the ability to interpret data and translate it into actionable insights and recommendations.
    Proficiency in using social media analytics tools and platforms (e.g., Facebook Insights, Twitter Analytics, LinkedIn Analytics, etc.).
    Familiarity with SEO and social media advertising campaigns is a plus.
    Excellent communication and presentation skills, with the ability to effectively convey complex data-driven insights to stakeholders.
    Creative thinker with a passion for social media trends and digital marketing.

    This job has expired or closed. Application is no longer allowed

    Apply via :