Jobs Kenya

Job Experience: Experience of 1 – 2 years

  • Service Delivery Support Engineer

    Service Delivery Support Engineer

    MAIN DUTIES AND RESPONSIBILITIES:

    Receives support queries through available interaction channels, diagnoses, identifies, isolates and resolves issues that could be associated with WAN/LAN solution functionally such as network connectivity, application errors, database or data errors, message flow, firmware, software application errors and server performance.
    Provides direct support for both Internet and ASIT clients. S/He also trains and assists customers in utilization of provided internet services, proprietary software & hardware devices; troubleshooting & support tools.
    Through defined periodic reviews, follow ups and update of the tickets within the client management system for assigned cases to ensure resolution within SLA.
    Provides qualitative unique, proprietary solutions and solutions support for all customer queries /complaints and meet aimed at achieving the defined quality assurance standards.
    Works with internal/external networks & system engineering teams, senior support engineers and team leaders to identify and isolate root cause and support implementation of solutions that have not been solved.
    The TSE’s also validates the fix for customer problems. Typically working closely with different systems and service provider teams to apply the patch / upgrade or support change of systems or development of servers and network devices to achieve customer satisfaction.
    Provides detailed incident/issue reports, and recommendations or any other feedback to internal and external clients on handled cases in a defined neat and timely manner.
    Is required to achieve agreed upon individual Key Performance Indicators & Service Level Agreements aimed at supporting the Team Leader and Senior engineers in the team to achieve agreed upon global KPIs and quality standards to maximize customer satisfaction and revenue retention and growth.
    Identify, pursue or recommend avenues for potential business or revenue generation in the course of customer interaction.
    Any other duties that may be assigned

    Personal Attributes:

    Self-driven and result oriented
    Strong customer support and client relation skills
    Effective communication skills (verbal and written)
    Strong focus on building relationships (internal and external)
    Willingness to learn new things and share them with others
    Team player
    Confident and decisive
    Strong Problem solving/analytical skills

    Academic Qualifications and Certifications:

    Bachelor’s degree or equivalent in Information Technology or Computing or related field.
    Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIP, ACMP etc.

    ​​​​​​​Required Experience:

    Practical knowledge in networking and networked environment.
    Practical knowledge and skill in Radio Frequency (RF) and IP.
    One must have an intermediary IT background must be currently in the IT industry.
    Mail Systems – Mdaemon, Exchange etc.
    CCNA certified and practical knowledge of its application1- 2 years’ Work experience in a similar field

    Apply via :

    careers.services.global.ntt

  • HR Clerk / Assistant – Wages

    HR Clerk / Assistant – Wages

    Key Responsibilities

    Coordinate with the factory management team to determine staffing needs and ensure adequate coverage of shifts.
    Maintain accurate records of casual employees’ personal detail forms, leave, and welfare within the personal file.
    Handle employee queries and issues in a timely and professional manner.
    Process employee documentation, including contracts, employment agreements, and termination notices.
    Ensure compliance with all relevant labor laws, regulations, and company policies.
    Communicate effectively with casual employees, supervisors, and other stakeholders to ensure clear understanding of policies, procedures, and expectations.
    Ensure accurate and timely payment of wages, overtime and benefits to the employees.
    Manage employee queries, grievances, and concerns in a professional and timely manner.
    Provide support to the factory management team in resolving employee-related issues.
    Process payroll for casual employees in accordance with company policies and labor laws.
    Ensure that time and attendance data is accurate and compliant with company policies and labor laws.
    Ensure accurate submission of loan deductions to the Sacco during wages payment.
    Prepare Provision Breakdown, Management Fee and raise purchasing requisition to facilitate company reimbursements.
    Handle employee complaints or concerns, conducting investigations, and implementing company policies.
    And any other duty assigned.

    Knowledge; Skills and Experience required for this Role

    Bachelor’s degree in Human Resource Management or a related field.
    At least 1-2 years of experience in an HR or administrative role; preferably in a manufacturing or industrial setting.
    Strong understanding of labor laws, regulations, and best practices in HR management.
    Proficiency in MS Office (Word, Excel, Outlook) and Google Suite (Gmail, Google Drive).
    Excellent communication, organizational, and time management skills.
    Ability to work independently with minimal supervision.
    Ability to maintain confidentiality and discretion in handling sensitive information.
    Strong attention to detail and accuracy in data entry and record-keeping

    Interested and qualified candidates should forward their CV to: recruitment@eaglehr.co.ke Cc bnyakeri@eaglehr.co.ke using the position as subject of email.

    Apply via :

    recruitment@eaglehr.co.ke

  • Human Resource Assistant

    Human Resource Assistant

    Job Summary/Objective:

    The Human Resource Assistant at Kenafric Industries Limited – Shared Services will provide administrative support to the HR department, ensuring efficient operation and assisting with a variety of HR functions. The role is crucial in supporting day-to-day HR activities, contributing to a healthy and productive workplace.

    Responsibilities and Duties:

    Support the HR department with day-to-day operations.
    Manage and monitor employees’ leave in coordination with line managers.
    Maintain and ensure easy traceability of all employee and HR compliance records.
    Assist in enforcing discipline and managing issues that may lead to disputes within the organization.
    Coordinate new employee onboarding, ensuring documentation criteria are met.
    Track and ensure timelines for the end of probation periods and contract terms are met and execution of the decisions made. 
    Support in HR Compliance in ensuring food handlers testing, medical fitness,
    Statutory Trainings and Statutory Audits timelines and execution are met in line with the Company Policies and Statutory Requirements
    Collaborate with line managers on performance management processes and ensure proper documentation.
    Work hand in hand with line managers on performance management processes and ensure proper documentation.
    Assess, plan, develop, and deliver learning and development initiatives.
    Oversee the end-to-end resourcing process for junior and middle-level positions.
    Resolve employee relations issues, identify root causes, and develop preventive actions.

    Academic Qualifications

    Degree/Diploma in Human Resource Management or any other relevant field.

    Professional Qualifications

    Higher Diploma in Human Resource Management.
    Certified Human Resource Practitioner (or proof of enrollment).
    Membership with the Institute of Human Resource Management (IHRM).

    Relevant Experience

    1-2 years of HR experience in Manufacturing/FMCG sectors.
    Hands-on experience in key HR areas such as HR Compliance, Employee
    Relations, recruitment, performance management, etc., is an added advantage.

    Required Competencies and Skills

    Strong organizational skills with a high attention to detail.
    Excellent communication and interpersonal skills.
    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
    Ability to handle data with confidentiality.
    Familiarity with HR software and recruitment platforms is an advantage.

    Apply via :

    airtable.com

  • Field Sales Representative

    Field Sales Representative

    Role Summary: 

    At Amanbo, we are seeking a proactive and dynamic Field Sales Representative to join our vibrant team. This role involves identifying and targeting potential clients, including wholesalers, business owners, and key opinion leaders interested in importing from China. The successful candidate must be capable of attracting new clients, winning new accounts and maximizing company profitability. He or she will work prospects throughout the entire sales cycle which includes development of new leads, educating prospects and converting them into long-term customers.  

    Responsibilities:

    Identify and target potential clients, including wholesalers, business owners, and key opinion leaders interested in importing from China.
    Develop and maintain strong relationships with existing clients.
    Conduct product demonstrations and presentations to potential clients.
    Achieve sales targets and contribute to revenue growth.
    Stay up-to-date with industry trends and competitor activities.
    Communicate with clients and understand their needs

    Requirements:

    A degree or diploma in sales and marketing or a related field.
    Knowledge of importing from China.
    1-2 years of experience in B2B wholesale operations, complemented by established relationships with wholesalers specializing in imports from China.
    Comprehensive knowledge of the geography, prevailing market trends, and key businesses Nairobi region
    Demonstrated record of achieving or exceeding established sales objectives and other performance benchmarks.
    Field sales experience is a must at-least 1 year

    Interested and qualified candidates should forward their CV to: nterested and qualified candidates should forward their CV to: christine@amanbo.com copy John.m@amanbo.com Please include “ FIELD SALES REPRESENTATIVE Application” in the subject line. using the position as subject of email. using the position as subject of email.

    Apply via :

    christine@amanbo.com

  • Human Interest Editor

    Human Interest Editor

    RESPONSIBILITIES:

    Ensuring timely processing and publishing of news material that meets our editorial standards, in-house style guide, and the rules (policies) of platforms (Facebook, Google, others).
    Verifying facts and accuracy of all news reports before they are published.
    Rewriting and editing copy to ensure it is readable and appeals to the target audience.
    Producing authentic content free of plagiarism.
    Ensuring articles have catchy headlines and appropriate visual elements, photos, or illustrations.

    ‍REQUIREMENTS:

    University degree in journalism/media studies or related field.
    1-2 years experience in human interest reporting online or working in a similar capacity.
    Perfect command of the English language (you will have to take several tests to prove it).
    Expertise in local & global politics and current affairs.
    Experience in the digital/social media field.
    A good laptop/PC (at least Intel Core i3).
    Good, stable and reliable internet connection (uncapped, with a line speed of at least 4MBps). Cellphone data is not acceptable.

    ‍CORE VALUES:

    Passion for human interest and general news reporting.
    Understanding of the Kenyan political landscape.
    Sense of responsibility.
    Flexibility and passion for learning.
    Ability to work with deadlines.

    Apply via :

    corp.tuko.co.ke

  • Clinical Officer I Laboratory Technologist Nurse Nutritionist

    Clinical Officer I Laboratory Technologist Nurse Nutritionist

    We have an exceptional role waiting for you as a Clinical Officer with our esteemed healthcare team if you a passionate and dedicated Clinical Officer driven by the desire to make a positive impact in the lives of patients.

     Qualifications:

    Diploma or Bachelor’s degree in Clinical Medicine and Surgery from a recognized institution.
    Registered by the Clinical Officers Council of Kenya.
    1-2 years of proven clinical experience.
    Strong diagnostic and decision-making skills.
    Ability to work effectively both independently and as part of a multidisciplinary teamProficiency in computer applications and electronic medical records systems.

    go to method of application »

    To apply, send your CV & Application with Job title to careers@zuri.health Only shortlisted candidates will be contacted. The application process will close on 30th July 2024

    Apply via :

    careers@zuri.heal

  • Advocacy & Communications Assistant Protection Assistant

    Advocacy & Communications Assistant Protection Assistant

    Overall purpose of the role:  

    The position holder will support DRC Urban Area Program Advocacy and Communication efforts to effect positive change for refugees and host communities through influencing decision-makers and individuals to change their policies and practices, attitudes or behaviour to address their needs as well as strategically amplify DRC’s work in line with respective donor projects and the organizational advocacy, visibility & communications strategy/guidelines.  

    Duties & Responsibilities:

    Support to develop and implement urban program’s communication plans (internal and external) and activities according to DRC’s policy and guidelines, to promote urban program’s work.
    Work closely with the Advocacy and Communication Officer to provide support to project leads on the development, implementation and review of urban advocacy strategy and ensure high quality communication products that speak to DRC’s urban program work.
    Provide technical support and advice to project staff and partners on advocacy and communication deliverables.
    Assist and support in communication of visits by the donor and other stakeholders to the Urban program area so as to highlight work being done on the ground.
    Support to maintain a repository of high-quality photos of DRC’s work within the Urban program that can be used for amplifying the organization’s efforts to impact the lives of marginalized communities.
    Assist and support in developing social media content and support the Advocacy and Communication Officer in administering DRC’s social media platforms.
    Conduct regular field visit to areas of operation to document human interest stories, successes and impact of DRC’s work.
    Contribute to developing project information sheets, donor briefs, key messaging and other relevant material for use at strategic events, to promote and showcase impact of DRC’s work.
    Support to conduct advocacy & communication capacity development or training for Urban program staff and partners and come up with an action plan for follow up.
    Assist to ensure that DRC’s brand guidelines and donor branding guidelines are adhered to during project implementation, procurement and external communication.
    Support DRC Urban Project Managers and the Advocacy and Communications Manager during external representation when required to do so, budget management and donor reporting aligned to advocacy and communication deliverables.
    Support in fundraising efforts by contributing in concept notes and proposal development in advocacy and communication framework & designs, including budgetary requirement elements.

    Experience and technical competencies:  

    Minimum 1 -2 years working in advocacy, campaigning or communications field. 
    Evidence of successful advocacy campaign preferably in issues around documentation of refugees.
    Experience in building constructive working relationships with diverse stakeholders or working with networks or coalitions (work in urban refugee and host community context desirable).  
    Demonstrable understanding of how change occurs and of effective advocacy and campaigning strategies including familiarity with online and social media campaigning.
    Sound understanding on the urban refugee context as well as willing and ability to adapt priorities in response to dynamic work demands.
    Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
    Good analytical and strategic planning skills.
    Ability to communicate complex ideas simply; both verbally and through writing.
    Excellent computer skills with MS applications- Word, Excel & PowerPoint. 

    Education

    Degree in Journalism and Mass Communication, development studies or social science. Masters in a similar field is an added advantage

    Language: 
    Excellent/fluency in written and spoken English and Kiswahili.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Human Resource Assistant

    Human Resource Assistant

    Updating and maintaining employee files and documentation, prepare/review/file staff correspondence letters and ensuring statutory regulations are followed.
    Ensuring timely renewal of staff contracts and agreements.
    Coordinate the recruitment, induction, orientation and placement of new staff as required.
    Prepare and issue Job Descriptions and employment contracts to new staff.
    Payroll administration and coordination: -processing salaries, allowances, benefits, and final dues.
    Day-to-day management of departmental operations.
    Reports preparation including Probation Reports, Leave Reports, New Hires Reports and sick leave report.
    Facilitating internal and external reporting, accurate filing and updating of accident report forms for all work related accidents by all relevant parties within 3 days of accident occurrence. Submit the relevant documents for DOSH processing within a week.
    Facilitating WIBA insurance claims and ensuring they are addressed and paid within stipulated time.
    Employee relations including attending disciplinary meetings and taking minutes, sharing letters with the necessary parties for signing and filing the signed copies.
    Managing and coordinating new hires and exits documentation.
    Maintaining accurate and up-to-date human resource files, records, and documentation.
    Maintaining the integrity and confidentiality of human resource files and records.
    Any other duties and responsibilities as assigned by your supervisor.

    Qualifications.

    Degree\Diploma in a Human Resource Management.
    One (1) – Two (2) years of relevant experience in handling more than 100 staff.  
    Proficient with Microsoft Office(Excel) and Google Sheets is a must and shall be tested.
    Strong documentation and report writing skills.
    Excellent interpersonal and communication skills.
    Attentive and keen to detail.
    Strong organization and negotiation skills
    Marked ability to prioritize and effectively complete allocated tasks.
    Exposure to labor laws and employment equity regulations.
    Effective HR administration and people management skills.
    Accurately follow instructions

    Interested and qualified candidates should forward their CV to: jobs@takatakasolutions.com using the position as subject of email.

    Apply via :

    jobs@takatakasolutions.com

  • Business Development Officers Branch Manager

    Business Development Officers Branch Manager

    Job Description Summary

    You will be responsible for managing business development in a designated territory; 
    Gaining new clients as well as maintaining existing ones, development of new loans, prompts 
    Payment of loans, design and implement control measures and monitoring plans for compliance  and operation risk management.

    Roles and Responsibilities

    Development of new loan with a weekly target Achieve volume and Value targets in order to contribute to the overall goals of the MFI.
    Building a sound relationship with company business partners, vendors and Customers.
    Creating new business opportunities( seek new clients)
    Loan assessment, appraisals and approvals
    Develop a good marketing plan for the company’s products and business.
    Ensure prompt loan repayments’ and recoveries.
    Creation of financial projections for growth and profitability.
    Track and analyze micro finance & economic trends and make any recommendation to the MFI
    Analyze applicant’s financial status, credit and property evaluations to determine feasibility of granting loans.
    Review and update credit/loan files
    Liaison with other service providers
    Gathering marketing intelligence
    Analyze potential loan markets and develop referral networks in order to locate loans.

    Minimum qualifications, experience & competencies required:

    Diploma in a business related field.
    Good negotiation skills
    Ability to maintain confidentiality, tact and discretion when dealing with people and records.
    High integrity and dependability. 
    Ability to build and maintain productive working relationships in a multi-functional environment. 
    Strong presentation skills including excellent oral communication skills, passion to make yourself understood and engaging in a pleasant way.

    go to method of application »

    If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV immediately, stating your current and expected remuneration, quoting the job title in the subject field to mollymutheu@granarycapital.com. 
    Only shortlisted candidates will be contacted.

    Apply via :

    mollymutheu@granarycapital.com

  • Greenhouse (Application Tracking System) Consultant

    Greenhouse (Application Tracking System) Consultant

    Project Overview:

    The consultant will evaluate our current state, make recommendations and oversee the end-to-end implementation of Greenhouse, including configuration, customization, integration with existing or new systems, and training of all relevant stakeholders. The goal is to enhance the efficiency of the recruitment process and ensure a smooth adaptation of the system inclusive of training.

    Project Phases:

    Evaluate the current state of Greenhouse

    Project Planning and Kick-off:

    Conduct an initial kick-off meeting with key stakeholders (Patience) to outline project goals, timelines, and deliverables.
    Develop a detailed project plan with milestones and deadlines.
    Assign roles and responsibilities to team members.

    Needs Assessment:

    Conduct interviews and surveys with the Talent Acquisition team, hiring managers, and other stakeholders to gather insights and expectations.

    System Configuration and Customization:

    Configure Greenhouse according to the organization’s requirements.
    Customize workflows, job requisition templates, email and offer letter templates, candidate evaluation forms, and reporting dashboards.
    Integrate Greenhouse with existing HRIS, job boards, and other relevant systems.
    Turn on survey capabilities in Greenhouse to evaluate candidate experience.
    Ensure basic reporting capabilities are implemented for the Talent Acquisition team to be able to evaluate performance of key hiring metrics.

    Data Migration:

    Plan and execute the migration of historical data (currently on g-sheet) and recruitment processes currently existing outside the system into Greenhouse.
    Ensure data integrity and accuracy during the migration process.
    Conduct a thorough data validation to ensure successful migration.

    Training Development:

    Create comprehensive training materials for different user groups (Talent Acquisition team, hiring managers, and other stakeholders).
    Develop training manuals, quick reference guides, video tutorials, and FAQs.

    Training Delivery:

    Conduct training sessions for the Talent Acquisition team, focusing on advanced features and functionalities.
    Organize training workshops for hiring managers to ensure they are comfortable using Greenhouse for reviewing candidates, providing feedback, and making hiring decisions.
    Provide organization-wide training sessions to familiarize all employees with Greenhouse, if applicable.

    User Support and Troubleshooting:

    Establish a support system to address user queries and troubleshoot issues post-implementation.
    Provide ongoing support and additional training sessions as needed.

    Post-Implementation Review:

    Conduct a post-implementation review to evaluate the effectiveness of Greenhouse and the training provided for hiring manager, recruiters &.
    Gather feedback from users to identify any areas for improvement.
    Make necessary adjustments to the system configuration and training materials based on feedback.

    Deliverables:

    Project Plan with timelines, milestones, and assigned roles.
    Needs Assessment Report summarizing key requirements and insights. 
    Configured and Customized Greenhouse ATS tailored to the organization’s recruitment process and workflow of the process.
    Create a comprehensive plan to recognize and request activation of both current and new features as they are released in Greenhouse.
    Data Migration Report – Set up reports and ensure data integrity and accuracy.
    Training Materials including manuals, guides, videos, and FAQs.
    Training Sessions for different user groups with attendance records. (recruiters, hiring managers and strategic stakeholders
    Support System for addressing user queries and issues.
    Post-Implementation Review Report with feedback and recommendations.

    Consultant Qualifications:

    Proven recent experience in implementing Greenhouse ATS only. 
    Strong understanding of recruitment processes and best practices.
    Excellent project management and reporting skills.
    Ability to create and deliver effective training programs.
    Strong communication and interpersonal skills.

    Project Management and Communication:

    Weekly status updates meetings and progress reports to the project sponsor and key stakeholders.
    Weekly project meetings to review progress and address any issues.
    Clear communication channels for ongoing support and troubleshooting.
    Monday – Goals alignment for the week 
    Friday to get an update one what has been done and questions

    Timeline: (1 month)

    Project Planning and Kick-off: 
    Needs Assessment: 
    System Configuration and Customization: 
    Data Migration: 
    Pilot with the recruiter: 
    Training Development: 
    Training Delivery: 
    User Support and Troubleshooting: 
    Post-Implementation Review & Support

    Experience & Qualification:

    Experience 1-2 years experience using & implementing a greenhouse system in the current organization.
    Open to candidates from different locations (Africa, Europe, US)

    Apply via :

    boards.greenhouse.io