Job Experience: Experience of 1 – 2 years

  • ICT Officer Internship

    ICT Officer Internship

    Responsibilities

    Skills & professionalism of ICT code of conduct
    Keep ICT Infrastructure in optimal working condition and in compliance with ICT policy
    Provide support on ICT systems
    Maintain the ICT Help-Desk function at the ICT Centre & first-line of support
    Training on introductory courses, tools and methodologies both to staff

    Qualifications

    A degree in Technical or any ICT related field,
    Must have strong technical background sufficient to understand the company’s technology and processes
    1-2 years working experience will be an added advantage
    Strong computer and research skills
    Understand operating standards of current or superior products that are in the range of the company operations
    Knowledge in web design & web development

  • Accounts Assistant

    Accounts Assistant

    Key Responsibilities

    Verify, allocate, post and reconcile transactions
    Perform basic tasks like filing, data entry, receiving and transferring calls and processing mails
    Handling Communications with clients and vendors via phone, email and in- person
    Process transactions, issue cheques, update ledgers and participate in budgeting
    Prepare financial reports
    Assist with Audits, fact checks and resolve discrepancies
    Contributes to team effort by accomplishing related tasks as required.

    Job Qualifications

    Degree or Diploma in any business-related course
    Must have at least 1-2 years of experience in Accounting/Finance
    Familiar with Accounting Software
    Must have good communication and interpersonal skills
    Should have good problem-solving skills
    Have good math and analytical skills
    Be a great team player and attentive to detail

  • Finance Assistant

    Finance Assistant

    A financial assistant plays a crucial role in handling the day to day activities of the accounting and finance department. The role comprises a wide range of accounting duties and functions that need to be executed in an effective manner to support the smooth operation of the finance department. This job is mostly supportive in nature and it is responsible for carrying out the accounting duties accurately by applying various accounting principles.
    Key Responsibilities

    To process and oversee the work of financial transactions, accounts payable, accounts receivables, vouchers, etc., by thoroughly checking and correcting the accounting and other relevant financial records
    To provide support in preparing the financial reports in the accounting and finance system as per the instructions received from the seniors
    To maintain, update, and retrieve the financial information from the financial database and system
    To assist in the preparation of receipts and vouchers and their relevant formats, so that the financial details can be entered correctly in the accounting system
    To apply the basic accounting principles, knowledge, and techniques to analyse the variances, assist in production of journals, and perform routine accounting activities
    To perform accounting computations and calculations accurately, and try to identify if there are discrepancies, and if there are any errors, try to resolve them

    Essential Skills and Abilities

    The ideal candidate should have good administrative and clerical skills, and should be able to follow instructions as given. He/she should be a good team player and should be able to work on deadline driven situations. Superior proficiency in Word, Excel, and PowerPoint is essential as the candidate will need to handle huge data related to finance. The ideal candidate should be able to prioritize and organize your work to ensure that it is completely within the given time limit and have in depth knowledge of book keeping and accounting procedures along with high degree of concentration and an ability to identify accounting discrepancies.
    Note: Your annual objectives and/or any other tasks assigned by your supervisor from time to time shall become an integral part of your deliverables.
    Special Requirements: (Unique working conditions and circumstances, if applicable. For example, more than 30% travel required or working hours are in the evening)

    There is a possibility for this staff to take night shift in future
    Note: All job descriptions are subject to management review and may be modified based on business requirements. In case of any variation between this description and the actual duties performed, management has the right to make appropriate decision.
    Knowledge, Experience, and Skills Required (List the requisite educational degree, certification or professional accreditation; years and field of experience; and technical and behavioral competencies related to the job)
    Job Qualifications:

    A higher diploma or a bachelor’s degree from an accredited university supported by knowledge in book keeping, accounting, or finance would be sufficient to be eligible for this post. You should have good math and computation skills to be able to make the calculations with good speed and accuracy.
    1-2 years working experience in a similar position preferably in an e-Commerce company.

    Behavioral Competencies:

    Very strong personality and organizational skills.
    Excellent verbal and written communication skills.
    A good team player.
    A good leader with people management and time management skills.
    High level of commitment to duty, and discipline.
    Demonstrable ability to put customer interests first.
    Strong focus on impact.
    Unquestionable level of integrity.

  • Direct Sales Representatives 

Digital Channel Business Development Officer

    Direct Sales Representatives Digital Channel Business Development Officer

    Job Description
    Reports To: Business Development Manager
    Main Purpose of the Job
    (Job Summary)
    Going out to the market alongside the Business Development Officers to bring in new business to the bank.
    Main Responsibilities

    To market the bank products and services Bringing new customers
    Meeting sales targets
    Issuing of Cheques to customers
    Issuing of Credit cards to customers
    Connecting customers to mobile banking platform Giving customer feedback
    Participate in Sales drives
    Promoting bank brands in respective areas through customer interaction.
    Driving and managing market outreach to create and nature business networks and customer relations
    Ensure proper KYC and appraisal of clients are done before lending in order to mitigating fraud and minimize risks
    Collecting, collating and preparing reports for management information and decisions
    Managing and monitoring the individual loans by carrying out pre & post engagement processes, activation and overall growth and sustainability
    Monitor and ensure compliance to all the company policies, processes, procedures and other controls Any other job assigned by your supervisor

    Job Specifications
    Academic Qualifications

    Diploma/Degree in business, Co-operative management , sociology or any other related areas

    Professional Qualifications

    CPA II will be an added advantage

    Key Drivers Job / Functional Skills

    Training skills
    Credit management
    Delinquency management
    Problem solving skill
    s Communication skills
    Interpersonal skills
    Change management
    Information management

    Key Competencies required for this Role:

    Passion for Growth
    Change catalyst
    Customer focus
    Ownership & holding each other accountable
    Team commitment
    Winning relationships
    Delivering on promise

    Relevant Experience

    At least 1 – 2 years as a DSR

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  • Client Analyst – Financial Institutions

    Client Analyst – Financial Institutions

    Job description
    Job Purpose
    Conduct ongoing research and analysis to enable the Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank.Interpret the research findings and analytics. Make recommendations regarding potential opportunities or risks so that the Relationship Manager is able to proactively identify solutions or mitigate commercial risks.
    Key Responsibilities/Accountabilities

    Client & Industry Research and Analysis

    Conduct research on clients within specified sector.
    Guidance on trends in specific industries within the Sector or as requested by the different stakeholders.

    Client Relationship Management

    Compile and analyse information regarding sales activity and business pipeline for the allocated Sector
    Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution or for critical information for the bank.
    Support the Sector Head and Manager Client Coverage as and when required from an overall Client Engagement/ Insights perspective.

    Information Management

    Ensure that the client information is updated in all the relevant information systems.
    Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process.

    Support the Credit Process

    Support Sector Heads and Managers: Client Coverage in the credit process including;

    Credit Applications

    Excess Management
    Compliance related issues to achieve zero write-off of debt
    Zero operational loss issues and

    Other relevant workflows between Credit and Client Coverage.

    Preferred Qualification And Experience

    Bachelor’s degree in business or business related field.
    A post graduate business degree will be considered an advantage.
    1 to 2 years in the Banking, Financial Services or Business Consulting.
    Experience in conducting research and analytics, supported by strong computer proficiency skills.

    Knowledge/Technical Skills/Expertise

    Seasoned Research skills
    Proactively identifies the need for, initiates, plans and manages research projects.
    Able to present findings and reports at important meetings (including external stakeholders or clients).
    Translates research reports into lucid and valid summaries and gives effective presentations on the findings.
    Conducts major and multiple research projects.
    Advises on the formulation and revision of the commercial plan in the light of research findings.

  • Front Office

    Front Office

    Starting date: Immediate.
    Responsibilities:

    Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
    Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide excellent customer service in accordance with TTH established guidelines.
    To monitor room status and discrepancies.
    Supervise the securing of external guest accommodation should an overbooking occur as per established TTH guidelines.
    Ensure that a detailed hand over is carried out between shifts.
    Supervise the preparation and co-ordination of group arrivals/departures.

    Job Qualifications
    Required skills and Competencies:

    High school graduate or equivalent experience.
    Hospitality certification is a plus
    2 years Front Office experience in the hospitality industry.
    1 year supervisory experience.

  • Claims Assistant – General Business

    Claims Assistant – General Business

    Ref. No. CA/hr/07/2018
    Metropolitan Cannon Assurance Ltd is a member of MMI Holdings Limited, a global player in Health, Life and Short term Insurance, and operating in Africa, South East Asia, India and the UK. The Short-Term Business (GB) is seeking to fill the above listed position with a dynamic, forward thinking achiever with expertise in the General Insurance field.
    PURPOSE OF THE ROLE
    Reporting to the Claims Manager – General Business, the Assistant Claims Manager will provide functional, technical and process support to the leadership of the department. In addition he/she will be responsible for the development of departmental staff so as to ensure a competent team.
    PRIMARY Duties & Responsibilities

    Verification of all claims presented to ensure that they fall with the scope of respective insurance policy cover and that policy conditions have been met.
    Acknowledge receipt of new claims, register new claims and open claim files (manual and electronic) while ensuring accuracy and completeness of documentation
    Communicate the decision regarding coverage and accuracy of claims to claimants, insured’s, branches and other parties concerned.
    Appointing motor assessors and ensure daily follow ups
    Follow up all registered claims through to final settlement/payment.
    Initiate recoveries with third party insurers and third parties
    Deliver client-centric processes and solutions
    Daily follow ups with clients and Insurers
    Take ownership for own learning and development

    Qualifications and Experience

    Bachelor’s degree in insurance or its equivalent
    Progress in ACII/IIK qualifications
    At least 1-2 years’ experience in claims management.

    Required skills and Competencies

    Ability to structure and organize work efficiently
    Good customer service, communication and negotiation skills.
    Basic understanding of Insurance principles and practice
    Basic understanding of claims processing

  • Software Systems Analyst

    Software Systems Analyst

    Role Description
    Penda Health uses several software systems across our business, including a clinical ERP system in our branches.  The Software Systems Analyst is responsible for deeply understanding our business processes and working to ensure our software matches and enhances our business workflows as much as possible.  The Systems Analyst will value and prioritize the user experience, offer support and training to teams, and work with external vendors on software customizations.  A successful applicant will have a technical background, but the role does not involve any programming or in-house software development.
    Role Highlights

    Penda is Kenya’s leading player in health care IT – be a part of Kenya’s health care IT revolution at a fast-growing company
    Work in a senior role with lots of autonomy to solve problems and continually improve our software product while accommodating user needs.
    Report directly to Penda’s Head of Product, a physician and health care entrepreneur.

    Responsibilities

    Needs Assessment:  Gather info from users to identify gaps and system improvements
    Prioritize system improvements:  Consider competing needs and work across departments
    Manage Penda’s relationship with the Development Team:  Communicate user needs, test new features, and plan deployments
    Address user-reported bugs
    Train users:  Work with training team on needs assessment and developing training materials that are targeted to pain points
    Project Management:  Plan and execute complex projects that span departments in a rapidly-scaling organization
    Be a great Teammate:  Take feedback well, be open and honest about problems you are facing, take on conflict with your colleagues in a healthy way, and work hard to improve the system for your colleagues!

    Requirements

    Bachelor’s Degree in Computer Science, Informatics, or related field
    At least one year experience working directly with a software development team (experience with Indian vendor is a plus)
    At least two years’ experience working with end-users on new feature deployments, including testing and training cycles
    Great team player with drive for results
    Ability to work under minimum supervision
    Ability to communicate technical concepts in both technical and non-technical language

    Package

    Starting base salary is dependent on experience and qualifications.
    Additional training and mentorship opportunities are available.
    Full Medical Cover for you and your family.

    Hours

    This role will be challenging and important.  There is a lot to do, so be prepared to work long hours.

  • Assistant Trainer- Optometry 

Mobilization & Recruitment Officer 

Eye Rafiki Coordinator 

Center Supervisor

    Assistant Trainer- Optometry Mobilization & Recruitment Officer Eye Rafiki Coordinator Center Supervisor

    Reporting: Centre Supervisor
    Project Brief:  Promoting affordable vision correction services to rural population of Kenya:   Uncorrected vision is the world’s most widespread disability and effect 2.5 billion people, 90% of whom live in developing countries.
    By training unemployed/ under employed youth to become primary vision care providers known as Eye Rafiki, this partnership creates affordable vision care services (correction of refraction and referral service) for up to8 million people estimated to be living with URE, low income customers in specific rural and peri-urban areas in Kenya.
    NVG &Matibabu Foundation will manage the initiative.
    Roles 
    The trainer role will be responsible for planning and delivering the course content to the students to ensure that the learning objectives are met and providing support in mobilization, placements and maintaining training data on software.

    Understand the course content, plan and deliver it to the students within a given time frame.
    Encourage individual learning through clear communication and effective use of learning aids during the session.
    Assisting Content Development team in developing the course content and assessment of the student.
    Conduct periodical assessments of the students to ascertain that required standards have been achieved.
    Engage with students to minimize dropouts & active conversion all enrolments.
    Design & deliver training to students &ER staff on NVG products & Refraction process.
    To train students on all edging fitting of spectacles.
    Monitor the learning progress of students & if required modify classes for best results.
    Timely submission of training, sales & V.S.E Reports.
    Counseling students on entrepreneurship skills.
    Interact with walk-ins candidates for counselling at the center.
    Conduct on Job Training for ER during field visits.
    Provide feedback to the students about their performance and counsel them on a regular basis for their learning and growth.
    Preparing training calendar and deliver the training with in certain time period and complete the training of batch according to the time frame.
    Assist in mobilizing students and connecting with the communities and opinion makers in villages/towns as and when required.
    Planning and organizing promotional activities like workshop, eye camp.

    Job Qualifications:            

    Having a certificate/ diploma in optometry
    Basic computer skills like MS Word, Power Point and MS Excel.
    Duration & nature of past experience required (Minimal Required)
    Should have minimum experience of 1 – 2 years

    Preferred:          

    Should be hailing from the intended state / geography preferably close to the HQ working locations, however this may not be essential for deserving candidates.

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  • Business Development Executive

    Business Development Executive

    Job Description
    The role will provide support to Country Manager to develop and expand client relationships in defined Visa markets in East Africa.
    Key responsibilities include the following:

    Contribute to development, production and implementation of initiatives outlined in Country plans
    Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to macro economics data, Issuing & Acquiring activities of Visa clients / Market
    Monitor and analyze competitor’s strategies & market trends
    Attend to client queries and issues, and provide timely and efficient solution
    Ensure clients’ compliance to service levels, integrity of service records and efficient resolution of complaints
    Identify key opportunities within market, size/provide analysis and business case to address
    Provide periodical reports (weekly, monthly or quarterly ) as agreed with Country Manager
    Assist Country Manager in providing reports to Management
    Playbook updates
    Liaise with relevant Visa functions to share client priorities & ensure business outcomes are met
    Co-ordinate with other Visa functions in order to successfully implement the country plans
    Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
    Organize and execute events related to corporate hospitality in the relevant markets

    Qualifications

    Strong external sales/business development mindset with product and / or marketing experience and abilities, preferably with fintechs, banks or consulting firms
    Minimum of 1-2 years’ experience in client facing roles and internal constituents
    Ability to work independently and in collaboration with high level of success/achievement
    Deeply analytical with attention to detail
    Demonstrated ability to work cross functionally
    Prior digital/mobile payments experience is a plus
    Excellent written and oral communication skills
    Bachelors degree preferably in Business or Technology

    Additional Information

    As with all positions within Visa CEMEA, the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation and member information.
    Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources.
    Give full support to the Company’s business continuity policy and ensure that the policy is effectively implemented. Ensure familiarity with business continuity plans and support all relevant activity.