Job Experience: Experience of 1 – 2 years

  • Direct Sales Representatives 

Digital Channel Business Development Officer

    Direct Sales Representatives Digital Channel Business Development Officer

    Job Description
    Reports To: Business Development Manager
    Main Purpose of the Job
    (Job Summary)
    Going out to the market alongside the Business Development Officers to bring in new business to the bank.
    Main Responsibilities

    To market the bank products and services Bringing new customers
    Meeting sales targets
    Issuing of Cheques to customers
    Issuing of Credit cards to customers
    Connecting customers to mobile banking platform Giving customer feedback
    Participate in Sales drives
    Promoting bank brands in respective areas through customer interaction.
    Driving and managing market outreach to create and nature business networks and customer relations
    Ensure proper KYC and appraisal of clients are done before lending in order to mitigating fraud and minimize risks
    Collecting, collating and preparing reports for management information and decisions
    Managing and monitoring the individual loans by carrying out pre & post engagement processes, activation and overall growth and sustainability
    Monitor and ensure compliance to all the company policies, processes, procedures and other controls Any other job assigned by your supervisor

    Job Specifications
    Academic Qualifications

    Diploma/Degree in business, Co-operative management , sociology or any other related areas

    Professional Qualifications

    CPA II will be an added advantage

    Key Drivers Job / Functional Skills

    Training skills
    Credit management
    Delinquency management
    Problem solving skill
    s Communication skills
    Interpersonal skills
    Change management
    Information management

    Key Competencies required for this Role:

    Passion for Growth
    Change catalyst
    Customer focus
    Ownership & holding each other accountable
    Team commitment
    Winning relationships
    Delivering on promise

    Relevant Experience

    At least 1 – 2 years as a DSR

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  • Client Analyst – Financial Institutions

    Client Analyst – Financial Institutions

    Job description
    Job Purpose
    Conduct ongoing research and analysis to enable the Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank.Interpret the research findings and analytics. Make recommendations regarding potential opportunities or risks so that the Relationship Manager is able to proactively identify solutions or mitigate commercial risks.
    Key Responsibilities/Accountabilities

    Client & Industry Research and Analysis

    Conduct research on clients within specified sector.
    Guidance on trends in specific industries within the Sector or as requested by the different stakeholders.

    Client Relationship Management

    Compile and analyse information regarding sales activity and business pipeline for the allocated Sector
    Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution or for critical information for the bank.
    Support the Sector Head and Manager Client Coverage as and when required from an overall Client Engagement/ Insights perspective.

    Information Management

    Ensure that the client information is updated in all the relevant information systems.
    Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process.

    Support the Credit Process

    Support Sector Heads and Managers: Client Coverage in the credit process including;

    Credit Applications

    Excess Management
    Compliance related issues to achieve zero write-off of debt
    Zero operational loss issues and

    Other relevant workflows between Credit and Client Coverage.

    Preferred Qualification And Experience

    Bachelor’s degree in business or business related field.
    A post graduate business degree will be considered an advantage.
    1 to 2 years in the Banking, Financial Services or Business Consulting.
    Experience in conducting research and analytics, supported by strong computer proficiency skills.

    Knowledge/Technical Skills/Expertise

    Seasoned Research skills
    Proactively identifies the need for, initiates, plans and manages research projects.
    Able to present findings and reports at important meetings (including external stakeholders or clients).
    Translates research reports into lucid and valid summaries and gives effective presentations on the findings.
    Conducts major and multiple research projects.
    Advises on the formulation and revision of the commercial plan in the light of research findings.

  • Front Office

    Front Office

    Starting date: Immediate.
    Responsibilities:

    Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
    Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide excellent customer service in accordance with TTH established guidelines.
    To monitor room status and discrepancies.
    Supervise the securing of external guest accommodation should an overbooking occur as per established TTH guidelines.
    Ensure that a detailed hand over is carried out between shifts.
    Supervise the preparation and co-ordination of group arrivals/departures.

    Job Qualifications
    Required skills and Competencies:

    High school graduate or equivalent experience.
    Hospitality certification is a plus
    2 years Front Office experience in the hospitality industry.
    1 year supervisory experience.

  • Claims Assistant – General Business

    Claims Assistant – General Business

    Ref. No. CA/hr/07/2018
    Metropolitan Cannon Assurance Ltd is a member of MMI Holdings Limited, a global player in Health, Life and Short term Insurance, and operating in Africa, South East Asia, India and the UK. The Short-Term Business (GB) is seeking to fill the above listed position with a dynamic, forward thinking achiever with expertise in the General Insurance field.
    PURPOSE OF THE ROLE
    Reporting to the Claims Manager – General Business, the Assistant Claims Manager will provide functional, technical and process support to the leadership of the department. In addition he/she will be responsible for the development of departmental staff so as to ensure a competent team.
    PRIMARY Duties & Responsibilities

    Verification of all claims presented to ensure that they fall with the scope of respective insurance policy cover and that policy conditions have been met.
    Acknowledge receipt of new claims, register new claims and open claim files (manual and electronic) while ensuring accuracy and completeness of documentation
    Communicate the decision regarding coverage and accuracy of claims to claimants, insured’s, branches and other parties concerned.
    Appointing motor assessors and ensure daily follow ups
    Follow up all registered claims through to final settlement/payment.
    Initiate recoveries with third party insurers and third parties
    Deliver client-centric processes and solutions
    Daily follow ups with clients and Insurers
    Take ownership for own learning and development

    Qualifications and Experience

    Bachelor’s degree in insurance or its equivalent
    Progress in ACII/IIK qualifications
    At least 1-2 years’ experience in claims management.

    Required skills and Competencies

    Ability to structure and organize work efficiently
    Good customer service, communication and negotiation skills.
    Basic understanding of Insurance principles and practice
    Basic understanding of claims processing

  • Software Systems Analyst

    Software Systems Analyst

    Role Description
    Penda Health uses several software systems across our business, including a clinical ERP system in our branches.  The Software Systems Analyst is responsible for deeply understanding our business processes and working to ensure our software matches and enhances our business workflows as much as possible.  The Systems Analyst will value and prioritize the user experience, offer support and training to teams, and work with external vendors on software customizations.  A successful applicant will have a technical background, but the role does not involve any programming or in-house software development.
    Role Highlights

    Penda is Kenya’s leading player in health care IT – be a part of Kenya’s health care IT revolution at a fast-growing company
    Work in a senior role with lots of autonomy to solve problems and continually improve our software product while accommodating user needs.
    Report directly to Penda’s Head of Product, a physician and health care entrepreneur.

    Responsibilities

    Needs Assessment:  Gather info from users to identify gaps and system improvements
    Prioritize system improvements:  Consider competing needs and work across departments
    Manage Penda’s relationship with the Development Team:  Communicate user needs, test new features, and plan deployments
    Address user-reported bugs
    Train users:  Work with training team on needs assessment and developing training materials that are targeted to pain points
    Project Management:  Plan and execute complex projects that span departments in a rapidly-scaling organization
    Be a great Teammate:  Take feedback well, be open and honest about problems you are facing, take on conflict with your colleagues in a healthy way, and work hard to improve the system for your colleagues!

    Requirements

    Bachelor’s Degree in Computer Science, Informatics, or related field
    At least one year experience working directly with a software development team (experience with Indian vendor is a plus)
    At least two years’ experience working with end-users on new feature deployments, including testing and training cycles
    Great team player with drive for results
    Ability to work under minimum supervision
    Ability to communicate technical concepts in both technical and non-technical language

    Package

    Starting base salary is dependent on experience and qualifications.
    Additional training and mentorship opportunities are available.
    Full Medical Cover for you and your family.

    Hours

    This role will be challenging and important.  There is a lot to do, so be prepared to work long hours.

  • Assistant Trainer- Optometry 

Mobilization & Recruitment Officer 

Eye Rafiki Coordinator 

Center Supervisor

    Assistant Trainer- Optometry Mobilization & Recruitment Officer Eye Rafiki Coordinator Center Supervisor

    Reporting: Centre Supervisor
    Project Brief:  Promoting affordable vision correction services to rural population of Kenya:   Uncorrected vision is the world’s most widespread disability and effect 2.5 billion people, 90% of whom live in developing countries.
    By training unemployed/ under employed youth to become primary vision care providers known as Eye Rafiki, this partnership creates affordable vision care services (correction of refraction and referral service) for up to8 million people estimated to be living with URE, low income customers in specific rural and peri-urban areas in Kenya.
    NVG &Matibabu Foundation will manage the initiative.
    Roles 
    The trainer role will be responsible for planning and delivering the course content to the students to ensure that the learning objectives are met and providing support in mobilization, placements and maintaining training data on software.

    Understand the course content, plan and deliver it to the students within a given time frame.
    Encourage individual learning through clear communication and effective use of learning aids during the session.
    Assisting Content Development team in developing the course content and assessment of the student.
    Conduct periodical assessments of the students to ascertain that required standards have been achieved.
    Engage with students to minimize dropouts & active conversion all enrolments.
    Design & deliver training to students &ER staff on NVG products & Refraction process.
    To train students on all edging fitting of spectacles.
    Monitor the learning progress of students & if required modify classes for best results.
    Timely submission of training, sales & V.S.E Reports.
    Counseling students on entrepreneurship skills.
    Interact with walk-ins candidates for counselling at the center.
    Conduct on Job Training for ER during field visits.
    Provide feedback to the students about their performance and counsel them on a regular basis for their learning and growth.
    Preparing training calendar and deliver the training with in certain time period and complete the training of batch according to the time frame.
    Assist in mobilizing students and connecting with the communities and opinion makers in villages/towns as and when required.
    Planning and organizing promotional activities like workshop, eye camp.

    Job Qualifications:            

    Having a certificate/ diploma in optometry
    Basic computer skills like MS Word, Power Point and MS Excel.
    Duration & nature of past experience required (Minimal Required)
    Should have minimum experience of 1 – 2 years

    Preferred:          

    Should be hailing from the intended state / geography preferably close to the HQ working locations, however this may not be essential for deserving candidates.

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  • Business Development Executive

    Business Development Executive

    Job Description
    The role will provide support to Country Manager to develop and expand client relationships in defined Visa markets in East Africa.
    Key responsibilities include the following:

    Contribute to development, production and implementation of initiatives outlined in Country plans
    Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to macro economics data, Issuing & Acquiring activities of Visa clients / Market
    Monitor and analyze competitor’s strategies & market trends
    Attend to client queries and issues, and provide timely and efficient solution
    Ensure clients’ compliance to service levels, integrity of service records and efficient resolution of complaints
    Identify key opportunities within market, size/provide analysis and business case to address
    Provide periodical reports (weekly, monthly or quarterly ) as agreed with Country Manager
    Assist Country Manager in providing reports to Management
    Playbook updates
    Liaise with relevant Visa functions to share client priorities & ensure business outcomes are met
    Co-ordinate with other Visa functions in order to successfully implement the country plans
    Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
    Organize and execute events related to corporate hospitality in the relevant markets

    Qualifications

    Strong external sales/business development mindset with product and / or marketing experience and abilities, preferably with fintechs, banks or consulting firms
    Minimum of 1-2 years’ experience in client facing roles and internal constituents
    Ability to work independently and in collaboration with high level of success/achievement
    Deeply analytical with attention to detail
    Demonstrated ability to work cross functionally
    Prior digital/mobile payments experience is a plus
    Excellent written and oral communication skills
    Bachelors degree preferably in Business or Technology

    Additional Information

    As with all positions within Visa CEMEA, the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation and member information.
    Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources.
    Give full support to the Company’s business continuity policy and ensure that the policy is effectively implemented. Ensure familiarity with business continuity plans and support all relevant activity.

  • Investment Advisors 

Mechanic

    Investment Advisors Mechanic

    Our Client is a Kenyan Investment firm that engages in Regional Investment Banking, securities, investment management and other financial services with both individual and institutional clients.
    They seek to recruit motivated individuals to join the Private Wealth Section as Investment Advisors.
    Job Responsibilities

    Looking after high net worth individuals of the Private Wealth team by providing suitable investment advice across a range of assets classes from cash deposits, fixed income, equities, real estate and private equity.
    Network, generate leads and grab opportunities to sell the spectrum of investment opportunities that are both onshore and offshore.
    Managing client investment portfolios and assisting clients to build their investment strategies.
    Develop relationships with clients to maximize their revenue potential
    Assess the client’s overall financial picture, understand their needs and develop a solid investment plan
    Assist with strategizing and implementing the team’s marketing initiatives
    Meeting clients regularly to provide investment updates
    Keep abreast of new industry’s trends and research market to back up investment consulting
    Comply with all industry rules and regulations
    Trade execution
    Product development

    Qualifications

    Track record of 1-2 years of successful investment guidance
    Ability to analyze market’s financial data and to provide appropriate data-based advice
    Strong communication (written and verbal), negotiation and presentation skills
    Accuracy, attention to detail and the ability to explain complex information clearly and simply
    Excellent PC knowledge and ability to operate database systems
    CFA Qualified is a Bonus
    Bcom / BS degree in Finance or related field

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  • Chef

    Chef

    Job Description
    Salary: 20,000- 30,000
    Duties And Responsibilities

    Manage relationships with distributors and resolve issues with vendors promptly Follow the budget established by the restaurant manager Ensure safety and sanitation practices in the kitchen
    Manage kitchen staff and delegate tasks related to meal prep, cooking and delivering food to diners in a timely fashion Maintain the schedule for kitchen staff
    Monitor food and labor costs
    Keep up with industry trends and create new recipes in collaboration with the Sous Chef

    Minimum Requirements
    1-2 years experience as a chef

  • Sales Representative 

Accountant 

Sales Executive

    Sales Representative Accountant Sales Executive

    Our client, a distributor of Consumer Electronics products: – Gaming, Mobile Phones, Tablets and Accessories in the East African region, is recruiting for a Sales Representative to join their team.
    Job Responsibilities:

    Responsible for sales of brands managed by the company.
    Conduct market research to identify selling opportunities and evaluate customer needs.
    Actively seek out new sales opportunities through cold calling, market visits and networking.
    Create awareness for the brands sold by the company and push sales across the region.
    Set up meetings with potential clients and customers.
    Prepare and deliver appropriate presentations on products / services when required.
    Submit daily, weekly, monthly reports with sales and market related data.
    Represent the company in exhibitions or conferences as required.
    Negotiate/close deals and handle complaints or objections.
    Collaborate with team to achieve better results.
    Ensure proper on-boarding of each new Partner as per Company’s Trade Agreements.
    Ensure Order process is followed from Order Process to Delivery to Payment collection as per agreed trade terms.

    Requirements

    Degree/Diploma holder
    Minimum of 1-2 years selling experience preferably in Consumer Electronics, Mobile Phones, Home Appliances or FMCG
    Knowledgeable of buying & selling process.
    Confident, presentable and aggressive.
    Excellent communication skills.
    Sound financial and commercial knowledge.
    Capable of pitching & retaining new business partners.
    Excellent Negotiation skills.
    Proven Ability to achieve sales as per set targets or Aptitude to learn.
    Ability to handle and resolve customers’ issues or attitude to learn.
    Honesty, Integrity, Time-management are pre-requisites.

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