Job Experience: Experience of 1 – 2 years

  • Associate

    Associate

    Job description
    CrossBoundary is recruiting a full time Associate to support the Mini-Grid Innovation Lab initiative. CrossBoundary is not a development firm and is not seeking typical development skills. We are seeking a highly motivated individual with previous exposure to, or interest in, renewable energy, retail energy markets, or off-grid energy and who has notable private sector or investment experience with strong analytical skills. Individuals with experience in designing and implementing pilots and/or managing business insight initiatives for rural consumers in Africa are also encouraged to apply. Experience in developing countries is preferred, as is an engineering degree or technical background. Associates typically are pre-MBA/Masters candidates with 2-4 years of work experience in high impact organisations, but people of all backgrounds meeting the above guidance will be considered for the role.
    You will support the Lab Lead in running the Mini-Grid Innovation Lab for Africa, which has two main groups of activities. The first is working with mini-grid developers to identify and test innovative solutions to the mini-grid business model, through managing an iterative process of piloting and refining ideas. Based on the results of these experiments and the data collected, your second set of activities will focus on data analysis and promoting the results to the sector. With support from academic institutions, you will analyse the results of pilots and their impact on mini-grid business models, and support the dissemination of these results to the rest of the sector.
    About The Team
    CrossBoundary operates in frontier markets that also hold immense investment opportunities. The CrossBoundary team is a unique group made up of people who are genuinely excited by the opportunity to make a difference in some of the most challenging yet exciting markets in the world. Team members come from diverse backgrounds, but share a number of qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.
    Compensation
    CrossBoundary offers a highly competitive salary (including benefits).
    Skills And Characteristics Required

    Ability to think creatively to find innovative solutions to business model gaps
    Excellent analytical ability and discipline; ability to think clearly, structure problems logically, and then design and implement solutions that focus on the core issues
    Strong quantitative skills. Ability or willingness to learn how to deploy analytical tools beyond Excel on large data sets to drive insight is essential.
    Strong communication skills. Ability to distil complex findings into convincing, compelling messages and present results in a clear and simplified manner.
    Ability to coordinate diverse range of stakeholders in challenging environments
    Self-starter who is passionate about creating lasting change in frontier markets
    Willingness to work and live in a sometimes challenging environment

    Primary Responsibilities

    Support implementation of innovative business model improvements across Tanzania, Kenya, Nigeria, and Zambia
    Alongside Lab Lead, support mini-grid companies to design prototype innovations through ideation workshops and ongoing consultation
    Support data collection on impact and undertake quantitative analysis to evaluate success
    Support external experimentation initiatives through the Lab’s network when requested and appropriate
    Analyse results of Lab’s work and support advocacy efforts for the sector
    Maintain and update dashboards for reporting to the sector and to donors on impact
    Regularly analyse data received from mini-grid developers to evaluate experiment hypotheses and communicate findings
    Work with Lab Lead, academic institutions, and advocacy organisations to promote results of Lab’s work (successes and failures in experimentation) and publish results
    Identify and engage partners
    Meet with new partners interested in engaging in the Lab’s work (e.g. academic institutions, NGOs, donors and funders, mini-grid developers, technology companies) and identify paths forward for collaboration
    Engage Lab’s key partners on a regular basis to provide updates on the Lab, gather feedback on prototype designs, and build community among mini-grid developers
    Support Lab Lead to mobilise scale-up funding for the Lab’s efforts
    Complete regular reporting requirements for the Lab’s funders
    Support market and policy assessments and ongoing market analysis
    Conduct macroeconomic, regulatory, and operational assessments
    Provide sector analysis of priority areas for business model improvement
    Identify potential new markets and priorities for experimentation in the mini-grid sector

    Location
    Candidates will join our team in the CrossBoundary office in Nairobi, Kenya. There will be substantial opportunities for international travel.

  • On-boarding Executives 

Customer Acquisition Executive

    On-boarding Executives Customer Acquisition Executive

    Address: Milimani, next to Impact Research, Kisumu, Kenya
    We are looking for somebody to help our business grow the number of pharmacies, chemists and small clinics currently using the system.
    The company will provide extensive training to help you reach your potential and attain your sales targets.
    Responsibilities

    Data Entry, which includes entering all the supply items in a pharmacy onto the Maisha Meds system and also training them on how to use it. Training will be made available to help the selected On-boarding Executives to effectively perform these activities.
    Sending regular updates to the supervisor by submitting activity and results reports, through daily call reports, weekly work plans, and monthly activity reports on completed tasks in the respective territories.

    Requirements

    The applicant should have 1-2 years of data entry experience.
    The applicant should have a high degree of professionalism; integrity; strong organization and attention to detail; sales planning; presentation skills; a high energy level and experience meeting sales goals. The applicant should also be able to work independently.
    A strong academic record is not essential but a diploma in any field is preferred. Somebody who is a quick learner of new information and skills is more valuable for this role.
    Possess a smartphone or a tablet.
    Strong communication skills are an essential component of this role including written and spoken Kiswahili and English.

    For prospective applicants without data entry experience please be very clear about why you think you would make a good on-boarding Executive for Maisha Meds.
    Target
    A minimum of 3 chemists per week
    Remuneration and Benefits
    The period of engagement will be a three month probationary period but Maisha Meds reserves the right to terminate employment sooner in the event of underperforming.
    The pay package for this role is entirely commission based.

    For every chemist on-boarded, the on-boarding executive will be entitled to 1,000 KES per chemist.
    The executive will be entitled to transport cost when going for an on-boarding exercises

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  • Retail – Customer Experience Executive 

Principal – Corporate Security Business Partner, Commercial

    Retail – Customer Experience Executive Principal – Corporate Security Business Partner, Commercial

    Job description
    We are pleased to announce the vacancy for Retail Customer Experience Executive in the Regional Sales and Operations Departments within the Commercial Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Retail Centre Manager, the position holder will be responsible for delivering high quality Retail customer service and deliver sales revenue as per the set performance targets, through demonstration of Safaricom Way values.
    Key Responsibilities

    Ensure the attainment of individual revenue target towards the team target for device sales through cross/up selling and data connection by providing a one stop total solution.
    Deliver quality customer experience in all interactions with customers that meets and surpasses set individual & team NPS target.
    Update customer records accurately on systems and databases including KYC procedures
    Take ownership of all orders generated and any customer issues arising.
    Escalation of customer issues and follows up to ensure issues are closed within agreed SLA.
    Accuracy in performing payment transactions for Customers and staff on the computer systems and manual system.
    Accurate and timely reconciliation of Cash and Stocks issued.
    Preparation and submission of daily collection reports for all tender types in accordance to the laid down procedures
    Responsible for ownership and confidentiality of customer documents/records including filing of the same
    Contribute to the demand reduction agenda through advocating for alternative channels
    Thorough Safaricom product and Services knowledge
    Availability and adherence to operational processes, schedules and dress code

    Job Requirements

    Diploma from a recognized Institution.
    At least 2 years’ experience in a customer service/ sales related role
    Must have at least 1-year experience in a busy retail sales environment
    Sales experience within Telco or FMCG industry will be an added advantage
    Conversant with all Safaricom products and services and data propositions.
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
    Proactive, confident, energetic.
    Strong sales and negotiation skills.
    Ability to work with others

    Additional Details
    As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email).
    This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport – Legal Form of Identification

    NB: The Vacancies are across all regions within the country

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  • IT Intern

    IT Intern

    Responsibilities

    Set up networks (both wired and wirelessly). Maintain our networks and POS .
    CCTV installation and maintenance.
    Make Sales and demonstrate how different products work.
    Should be able to recommend products to customer and determine business requirements that are suitable for the customer.
    Web design and development.

    Qualifications

    should have at least 1- 2 years’ Sales experience in the IT industry
    Should have a diploma in IT and above.
    Should be a good communicator
    Should be good in diagnosis and problem solving skills
    Honest
    Excellent time management and organizational skills
    Quick to learn

  • Accounting Assistant

    Accounting Assistant

    Job Description

    We are looking for someone with high growth potential and comfortable with numbers. You’ll be an analytical person who is passionate about crunching numbers. You will enjoy supporting implementation of Finance and Administrative policies and procedures, invoicing, recording payments and receipts, tracking and filing of documents as you learn more from the senior management team. 
    Responsibilities 
     
    Accounting Activities and Controls 

    Reviewing accounting documents to ensure accuracy of information 
    Daily posting of financial transactions in our ERP and checking ledgers for accuracy 
    Attend to audit issues

    Manage Electronic and Hard Copy 

    Check on stock transfers, purchase orders and other movements of goods 
    Prepare and properly file invoices and delivery notes for customer orders 
    Track and follow up on customer payments

    Assist with Other Administrative Tasks 

    Ensure the office is organized and orderly
    Support customers via telephone and in person when needed 

    Requirements 

    A preference for CPA II and 1-2 years’ experience in a role with Accounting and Finance responsibilities 
    Proficient in Microsoft Office applications
    Good knowledge of any accounting software e.g Sage, SAP, Pastel & Quick Books 
    Must have a high level of integrity 
    An enthusiastic individual with outstanding problem-solving skills. 
    Strong analytical skills and attention to detail and ability to analyse data and proactively identify and address issues 
    A person who enjoys working independently once you receive clear directions from the manager

  • Digital Marketing Officer

    Digital Marketing Officer

    Responsibilities

    Set up networks (both wired and wirelessly). Maintain our networks and POS .
    Installation and maintenance.
    Make Sales and demonstrate how different products work.
    Should be able to recommend products to customer and determine business requirements that are suitable for the customer.
    Web design and development.

    Requirements

    Should have at least 1- 2 years’ Experience IT industry
    Knowledge on Digital Marketing is an added advantage
    Must have a diploma or Degree in  IT
    Should be a good communicator
    Should be good in diagnosis and problem solving skills
    Honest
    Excellent time management and organizational skills
    Quick to learn

  • Ruby Software Engineer 

Business Analyst 

Software Developer

    Ruby Software Engineer Business Analyst Software Developer

    Job Description
    Tezza Business Solutions is seeking a talented SQL / Ruby Developer.
    This opportunity is 80% SQL and 20% Ruby, thus one has to be an SQL wizard.
    Must be a strong team player and comfortable collaborating with the team. Collaboration and teaming are a must as we have a tight knit ,humble team that thrives on delivering solutions together.
    Role Description
    This position is a mid-level Ruby application developer with Ruby on Rails experience. The employee has a passion for clean, well-tested code and a desire to learn and try new technologies. Our current technology stack includes:

    Ruby on Rails
    CoffeeScript
    EmberJS
    Resque
    PostgreSQL
    MongoDB
    Redis
    ElasticSearch
    AWS

    Experience Requirements
    The employee has experience with a range of technologies from CSS and HTML to database design. For example, you do not need to be a JavaScript or PostgreSQL expert but you should be comfortable with jQuery and know the principals of good database design.
    Required
    Software Engineer having experience in these areas and toolsets:

    2+ years professional experience with Object Oriented languages
    1+ year(s) professional experience with Ruby/RoR
    Experience with Git version control
    You have some open-source code on GitHub for us to look at.
    A passion for TDD principles.
    Experience with JavaScript MVC frameworks (preferably Ember.js)

    Candidate should have experience in software development practices and should have excellent programming skills. Candidate should have excellent communication and interpersonal skills and be energized by performing in a team environment.
    Educational Qualifications Desired
    Bachelor’s degree in computer science, engineering or information sciences with experience of 2+ years in the areas outlined above
    Competencies And Experience Desired
    Strong business and technical knowledge. Must be able to initiate and handle projects (along with team lead). Must be able to clearly communicate the results to non-technical audiences. Strong team player, excellent communication skills across all levels within and outside the organization.

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  • Interior Sales Executive 

Accounts Receivables Administrator

    Interior Sales Executive Accounts Receivables Administrator

    Ref no: “3468”

    Age between 25 – 35 years.
    Male candidate.
    Sales experience for 1-2 years minimum.
    Languages – Fluent in English, Kiswahili is a must.
    It would be ideal if the sales candidate has worked in a retail environment which is busy and deals with high end products (preference shall be hospitality industry, high end clothing or fashion stores)
    We do not want any candidate from the furniture industry or competition.

    Skills we are looking for

    Selling techniques to be unique and someone who is target oriented.
    Good networking skills in the corporate world.
    Ability to grasp technical knowledge on multiple products.
    Ability to sell a mix of the products.
    Brilliant customer service and after sales service.
    Ability to follow up and build rapport with the client.
    Good listener.
    Solution provider.
    Eye to detail and understanding of the client.
    Clarity in communication and presentation.
    Good written and oral skills.
    Ability to do basic math calculations.
    Sharp identification skills.

    Character Requirements

    Smart dressing skills with a sense of fashion and mature elegant style.
    Full of energy.
    Able to easily mingle into a group but be vary of characters and knows where to draw the line with a client.
    Charismatic and charming character.
    Polite and punctual.
    Humble, honest and diligent.
    Ambitious and visionary.
    Innovator and creative.

    Job Role

    Identify new and existing buildings in Kenya and list out the contractors, architects designers and also who the occupants of this building shall be or are.
    Gather competition reports of who visited the building and their strong hold.
    Information on existing buildings and offices – whose furniture has been supplied and if there is any expansion plan or re habilitation happening with the client.
    Information on market intelligence and happenings that affect our industry.
    Prepare a detailed report as required and report to the head of sales.

     

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