People Management
Provide leadership for site FM team
Mentor & enable training & development of team members
Identify and fill staffing needs
Nurture an environment conducive to good teamwork and co-operation among colleagues
Client Management
Strive to “delight” the Client in all aspects of service delivery
Interact on a regular basis with the appropriate client representative and on-site client personnel to discuss ongoing service delivery and forward planning
Contracts Management
Ensure that all contracts at the site are delivering the required service at the correct cost
Work with Regional and Global Purchasing to implement Regional/Global sourcing strategies Deliver best in class Human Experience for end users.
Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
Report critical & key performance measurements & achieve targets
Ensure that Account Management is informed immediately of any Critical Performance incidents on site
Complete all required audits and CSA’S and achieve targets
Provide appropriate monthly/quarterly/annual reporting and management reports as required
Maintain sound management relationships with any third-party tenants &/or property owners as appropriate.
Provide a responsive and pro-active service via seamless interface with all involved parties
Understand all aspects of any lease/licences that may impact the operation of the property.
Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost.
Act as single point of contact for the management of any projects on site
Finance Management
Ensure that the site meets all financial targets and control requirements Provide standard monthly/quarterly/annual reporting and management reports as required Deliver Savings within or above the given targets.
Health and Safety Management
Ensure that the site meets all legal and Client required H&S regulations Ensure that all Jones Lang LaSalle staff are working in compliance with H&S regulations
Human Experience/ Hospitality Management
Deliver best in class Human Experience for end users.
Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
Report critical & key performance measurements & achieve targets
Ensure that Account Management is informed immediately of any Critical Performance incidents on site
Complete all required audits and CSA’S and achieve targets
Provide appropriate monthly/quarterly/annual reporting and management reports as required
Maintain sound management relationships with any third-party tenants &/or property owners as appropriate.
Provide a responsive and pro-active service via seamless interface with all involved parties
Understand all aspects of any lease/licences that may impact the operation of the property.
Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost.
Act as single point of contact for the management of any projects on sit
Operational risk
Ensure all material risks are identified, assessed, mitigated, monitored and reported
Ensure applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied with
Propose control enhancements to ensure that any known risks are controlled within acceptable boundaries and to consistent standards
Align business (or functional) strategy with risk appetite and seek to optimise the risk-return profile of the business
Set the right tone for the risk management culture of the team in internal communications and performance objectives
The position is required to establish and implement an effective program of control reviews that verify that the process(s) you are responsible for are operating as designed and control are working effectively
Supply Partner Management
Experience in managing multi service real estate contracts at a country level. Experience of procurement methods and contractual terms and conditions relating to relevant services. Strong knowledge and experience of performance management of partnerships.
Demonstrable Experienced in managing contracts
Soft Service & FM management experience
Experience in managing Stakeholders and Clients
Additional Duties and Responsibilities
Work together with other JLL business lines like transaction business, project management, IPS etc.
Networking with the clients organization and the local management
Support new business opportunities of JLL
Apply via :
jll.wd1.myworkdayjobs.com
