Key Responsibilities:
Managing the Online Payment Systems
Managing the company’s Online Payment Systems and providing the necessary support to guests and internal users.
Ensure the standard operating procedures (SOPs) for online payments are followed through.
Manage and update content, including structural changes on the direct online channels that include the Serena Hotels corporate website and booking engines.
Manage the Search Engine Optimization of the corporate website.
Manage the Google Business listings of all Serena Africa properties.
Monitor the website analytics and provide the necessary business reports on website traffic, acquisition, and demographics.
Actively participating in reviewing digital marketing opportunities and new e-technology trends that could be implemented for the sake of the business.
Qualifications/Skills:
At least an Undergraduate Degree in Bachelor of Business Information Technology (BBIT), Information Technology (IT) or Computer Science.
A Certification/Diploma in Marketing or Digital Marketing will be an added advantage.
Proficiency in website maintenance with at least some knowledge in programming languages eg. Java, PHP and the use of web/internet applications will be an added advantage.
Proficiency in managing online payments and Fintech will be an added advantage.
Proficiency in Digital Marketing and its trends will be an added advantage.
At least 3 years’ experience in the Hospitality or related Industry.
Applicants who have met the required criteria should address their applications and copies of certificates to: Human Resources Director- Tourism Promotion Services – Eastern Africa – Sent on email to: Jobvacancy@serenahotels.com, on or before 1st August 2023.
Apply via :
Jobvacancy@serenahotels.com
