Job Summary
Your primary role is to ensure that the company website and all its related landing pages and applications are secure, functional, visually appealing, user-friendly, and consistently updated to provide the best possible user experience at all times.
You will work with our technology and marketing teams to expand our presence through the design and implementation of new web-based applications that will positively impact our customers’ experience. In order for you to succeed in this role, you must know about content management systems, open-source platforms, website security tools, certificates, testing applications, and have solid web design and coding skills.
Responsibilities
Strategy & Planning
Prioritization: Identify, recommend, and prioritize new web features and applications in conjunction with organization leaders and department managers.
Strategy: Prepare a long-term plan for website development and presence, including standards and guidelines for content, based on organization goals and input from stakeholders.
Collaboration: Coordinate with website departments and content creators from across the organization.
Infrastructure: Collaborate with systems experts on hardware and software issues that affect the website and its availability.
Competitor Analysis: Assess competing websites as regards to content, look and feel, and functionality, and make improvement recommendations to our organization’s site.
User-Centric Approach: Analyze user needs, scenarios, and personas to develop strategies to ensure content delivery is meeting the needs of our end users.
Acquisition & Deployment
Research: Track and evaluate new standards, technologies and trends in Website development, design, and delivery.
Liaising with vendors: Collaborate with the technology team on external vendor selection to ensure appropriate selection and performance of third-party software solutions and hosting services.
Operational Management
Website architecture: Collaborate with the SEO associate to organize the website so that information and other features can be easily located by users.
Web Design: Collaborate with creative designers to build graphics, slides, audio, videos, and/or animation for organizational products, websites, intranets/extranets, and training material.
Web Development: Develop and implement clean and concise front-end web code.
Website Planning: Field incoming problem tickets to resolve issues relating to the web properties throughout the organization.
Website Uptime: Set and enforce compatibility and interoperability standards that ensure site accessibility for all users with an uptime of 99.99%
Website Branding: Ensure a consistent look and feel across the website by promoting uniform fonts, formatting, icons, images, and layout, and creating appropriate templates to assist content authors.
Technical Troubleshooting: Find, diagnose, and fix website problems, including broken links (both internal and external), typographical errors, formatting inconsistencies, security issues and performance problems.
File Management: Manage and maintain an image repository for use across the entire organization.
Content Management: Participate in the development and integration of graphical and multimedia components into the Web site, including audio and video.
Privacy & Security: Ensure sensitive and/or classified organizational information is not inadvertently posted to the website. (SSL certificates, Redundancy frameworks etc)
Communication: Receive and respond to all email messages for the webmaster in a timely and courteous fashion.
Access Control: Administer website permissions for end users who require access to edit content.
Team Support: Provide support, training and service to users of the company’s web services and applications.
Site Analytics: Use analytics to track traffic to websites and develop monthly reports to key stakeholders regarding usage and performance.
Site Testing: Continuously test the UI and UX design elements of the website to ensure a cross-platform uniformity when it comes to rendering and behaviour (mobile, desktop, browsers, and operating systems).
Organizational:
Communicate with colleagues and share insights on Slack
Utilise Trello to update task status
Weekly coordination and training with the direct report
Reporting:
Update the Channel Master as required
Analyse KPIs performance and gather insights to improve the channel
Monthly completion of channel actuals vs targets in forecasts
Measure of success
Website uptime of 99.99%
Low bounce rates on website landing pages below 50%
Timely execution of development sprints
Month-on-month increase in organic search traffic to the website
Key Skills and Competencies
Required
Full-stack developer i.e you can do both front-end and back-end development.
Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
Proficiency in developing for cross-browser and cross-platform compatibility, firewalls (functionality and maintenance), and server-side languages like PHP, MySQL, NGINX, SSL certificates
Experience working with WordPress
2+ years of work experience as a Website Developer/Manager.
Working knowledge of Adobe Creative Suite, Content Management Systems and W3C Web standards.
Great understanding of Online Marketing and Search Engine Optimization (SEO)
Experience in the integration of e-commerce platforms and payment systems
Ability to troubleshoot website issues in a fast-paced environment and communicate findings effectively.
Strong attention to detail with an analytical mind and outstanding problem-solving skills
Fantastic time management skills with the ability to multitask.
Working knowledge of web programming languages and operating systems.
Creative and dedicated team player who is open to new ideas.
Up-to-date experience with international web protocols, standards, and technologies.
Desired:
A degree in Computer Science, IT, Systems Engineering or a related qualification is an added bonus
Ethical Practice : Advanced
Insights for Action : Advanced
Front-end development : Expert
Back-end development : Advanced
Apply via :
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