Details:
Location: Voi, Coast Province.
The Waiter shall be responsible for overseeing proper set up of tables, food and beverages service to guests and providing good customer service.
Job Responsibilities:
Presenting menus and explaining menu items to guests;
Taking orders, serving drinks for guests and refilling guests drink orders throughout the meal;
Relaying guests’ orders to kitchen staff and delivering orders to guests;
Preparing tables for meals, including setting up items such as linen, silverware and glassware;
Receiving payment for the meals and drinks from the guests;
Filling salt, pepper, sugar and napkin containers;
Removing empty plates, used silverware and soiled napkins from tables;
Coordinating with other waiters to provide team oriented service;
Performing any other duties assigned from time to time.
Qualifications for the Waiter Job:
Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution;
KCSE grade C – (Minus) or its equivalent; and
Two (2) years experience in the same capacity especially in Restaurant.
Key Competencies:
Good communication, customer care and interpersonal skills;
Well organized, presentable, with patient attitude and with the ability to work under pressure;
Be a good team player; and
Be fluent in English.
