Responsibilities:
User Research and Analysis:
Conduct user research to understand user needs, behaviors, and pain points. This includes conducting research on customer feedback and requests.
Analyze and interpret data from customer and other user testing and feedback.
UI/UX Design:
Develop wireframes, prototypes, and high-fidelity designs to meet customer needs.
Create visually stunning and intuitive user interfaces for customers.
Ensure designs are consistent with brand guidelines and industry best practices.
Collaboration:
Collaborate with customers, product managers, developers, and other stakeholders to translate business goals and user needs into effective design solutions.
Work with the Customer Success team to provide design support based on customer input.
Communicate design ideas and concepts clearly to cross-functional teams.
Usability Testing:
Plan and conduct usability testing to gather feedback and make data-driven design decisions.
Iterate designs based on user testing results and feedback.
Documentation:
Create and maintain design documentation, including design specifications, style guides, and design systems.
Communication:
Communicate with partners and other stakeholders about the integration needs, set deadlines, and drive progress
Product Management:
Manage the product backlog and prioritize according to business value and effort
Consult with other product managers (in the “integrate product management” forum) to manage dependencies and decide the overall product development priorities
Drive the resourcing of product development, and motivate for more resources as and when needed to meet company goals.
API Design/Specification:
Have a moderate understanding of SQL Databases
Be able to design, debug and test API endpoints
Stay up to date with API best practices and industry standards
Meet with developers of integration partners and enterprise customers to assist in the implementation of our customer facing API
Maintain external API documentation
Qualifications:
Bachelor’s or Master’s degree in a relevant field (e.g., HCI, Graphic Design, Interaction Design).
Experience:
5+ years of professional experience as a UX/UI Designer or similar role.
Proven track record of delivering successful and visually appealing design solutions.
Technical Skills:
Proficient in design tools such as Sketch, Figma, or Adobe Creative Suite.
Strong understanding of front-end development technologies (HTML, CSS, JavaScript).
Experience with working alongside Software Development teams and product management
Experience with responsive and mobile design.
A very basic understanding of Server Side Rendering.
Apply via :
erm.wd3.myworkdayjobs.com
