Job description
Usability studies are an Applause core service offering where we provide user feedback and UX studies to our customers. There are upcoming projects in Kenya and we are currently looking for a UX researcher who is a native or near-native speaker and living in-country or very familiar with the country.
Location: Remote, but local in-country Kenya preferred
Language: Native speaker; able to communicate effectively in English
Duration: Long term, open-ended
Capacity: Variable, demand-based hours
Responsibilities:
Defining, planning and conducting user research
Delivering compelling insights to the Product and Design teams
Providing actionable feedback to guide Product and Design decisions
Developing, innovating and evangelizing user research best practices
Qualifications:
3+ years in a Usability Research role or relevant professional experience
Bachelor’s Degree in Human Computer Interaction, Psychology, related field or similar work experience
Broad experience in qualitative research methods, especially remote and unmoderated methods
Comfortable with metrics; able to synthesize quantitative data with qualitative user research
Proficiency in planning, scoping, conducting, analyzing and communicating research
Effective communicator able to work in Kenyan and English
Very collaborative with a demonstrated ability to work effectively in a dynamic and creative environment
