Job Description
The primary role of the Utility Artisan is operation of the Utility area according to work instructions, the monitoring of utility equipment condition ,performance and carrying out of routine maintenance. When required, the utility artisan will repair or refurbish equipment. The utility artisan has a primary focus on the asset care activities of the team.
Key Duties & Responsibilities
Operating and Process Control
Operating equipment in the utility area according to the work instructions and adhering to usage standards.
Carrying out the required quality checks as described in the quality control and analyses work practice.
Recording waste on the appropriate documentation or information systems, and reviewing waste trends to identify problems or opportunities timeously.
Constantly reviewing process performance of utility equipment against target, and completing all short interval control documentation.
Responding rapidly to problems that result in stoppages. Appropriate problem solving approaches, as detailed in the problem solving work practice must be followed.
Performing housekeeping tasks, applying 4s principles and following safe work practices. Unsafe work practices must be identified and corrected.
Assisting fellow team members in the execution of their tasks.
Maintenance of Plant and Equipment
Carry out in-depth cleaning, lubrication and inspection of machines according to the work instructions, and following the schedules supplied by the maintenance planner.
Carrying out routine maintenance activities according to the maintenance schedule. Where routine maintenance reveals larger problems, and the process artisan is unable to resolve these, it must be escalated to the team leader.
Taking part in maintenance and cleaning days. This work must be executed in support of the maintenance support team and in accordance with the schedule issued by the maintenance planner.
Taking part in maintenance post mortems. This must be done in support of the maintenance specialist support.
Monitoring trends when conducting routine maintenance. Where trends indicate the existence of underlying problems, corrective action must be taken. This corrective action may involve the SBU, the team leader or maintenance support.
During major overhauls and major services, the utility artisan will fulfil the leading role, instructing operators to assist.
All administrative functions as required by SAP work practises for executing work will be adhered to by the utility artisan.
Review quality of schedules work instructions and align recommendations improvements with team leader and planner.
Safety and Environmental monitoring
Complete the scheduled inspection or testing according to statuary requirements.
Review alarm conditions identified during daily inspections and execute corrective actions.
Identify potential hazardous practices and conditions and initiate appropriate actions to prevent accidents.
Direct outsourced technical support on safety standards and ensure adherence to safe work practices.
Monitor and review unsafe actions of operators and do appropriate coaching to correct behaviour.
Communication
Actively participating in shift meetings, asking questions to test understanding and contributing suggestions.
Making use of the gap list to record issues, problems and improvement opportunities.
Fully understanding the team goals and participating in team goal review sessions. Where FFA’s Formal Failure Analysis have been initiated, the utility artisan may be asked to participate.
Making use of relevant communication media e.g. shift logbook to stay informed and inform others of issues.
Support training and coaching needs of Utility Operators.
Problem solving
When problems occur, applying the appropriate techniques e.g. 5Y, quick fix routines etc. to identify and correct the problem.
Where the utility artisan is unable to resolve the problem, involve fellow team members or escalate to the team leader if necessary.
Where problems have been resolved, verify that the problems have been eliminated.
Continuous Improvement
Using run control charts and trend analysis, to identify sources of waste and variation in the process.
Using short stop analysis, Pareto charts and other tools seek to identify opportunities to simplify activities.
Where improvement opportunities have been identified, these must be recorded on the team gap list. The process artisan should involve other team members in evaluating opportunities and call in specialist resources to assist if required.
Skills, Experience & Education
Minimum Requirement: Bachelor Degree in Electrical Engineering
5 years as engineering artisan
3 years in utility environment
General
Judgement and decision making
Agile in thinking and nimble in decision making
Adept at discerning and balancing the most important priorities simplifies complexity
Simplifies the decision making process for self and others
Efficiently applies rigour and operating discipline to ensure decisions are made on a timely basis
Proven ability to foresee and take action against potential risks to the business,system as a whole
Competencies
Teamwork
Coaching other SBU members
Diagnostic ability
Result and Execution Driven
Decisive and Risk Pragmatic
Resilient and energetic
Customer focused
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