Accountability: Operational Process Support
Ensuring renewal notices with appropriate terms are sent 60 days to renewal.
Policy document issuance within stipulated TAT.
Assist claims department by providing the required documents and details immediately
Approve and manage major quotations
Ensure retention of existing accounts
Assist in credit control
Overseeing retention portfolio in line with business strategy.
Controlling loss by assessing risk, conducting analysis and recommending policy solutions
Identifying portfolio risks resulting from client’s underlying business practices, underwriting investigations or fraud exposure.
Coordinating with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
Supporting review, acceptance or denial of new or renewal business after carefully reviewing all information.
Proactively address escalated customer issues.
Driving growth through collaborative engagements with various distribution channels, insurance brokers, agents, banc assurance with enhanced service accessibility & client reach.
Meeting with customers, agents and brokers to negotiate coverage, price and service delivery.
Calculating group and individual renewal rates based on customers’ background, industry and demographic information.
Providing high level of assistance to help with review, classification, and rating of applications.
Offering friendly and efficient service to customers, handling challenging situations with ease
Education and Experience Required:
Bachelor’s degree in insurance or business-related field
Progress in Insurance Professional Qualification or Actuarial
At least 3 years’ experience in underwriting
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