Responsibilities for the Travel Consultant Job
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps and event programs)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets
Requirements for the Travel Consultant Job
At least 2 years of experience as a travel consultant
Excellent knowledge of traveling software (computer reservations systems and e-travel)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Degree in Hospitality, Travel, Tourism, Business or relevant field
Candidates with personal travel experience will be preferred
