Job brief
We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences.
Responsibilities for the role.
Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations.
Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers when required.
Book transportation, make hotel reservations, and collect payment/fees
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints, or refunds
Handle Social media campaigns and marketing for the travel agency
Attend travel seminars to remain updated with tourism trends
Client data management and maintenance of client files
Network with tour operators
Maintain statistical and financial records
Meet profit and sales targets
Requirements and skills
Proven work experience as a Travel Agent
Excellent knowledge of computer systems,
Should know ticketing and how to use Amadeus
Good communication skills
Basic graphic design skills
Strong sales skills and commercial awareness
Ability to interact, communicate, and negotiate effectively
Sound knowledge of domestic and international travel trends
Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field.
If you meet the above qualifications submit your CV in PDF format with the Job Title as the subject line of the email to hr@csi.co.keApplication Deadline is 20th March 2024.
Apply via :
hr@csi.co.ke
