We are seeking to recruit a travel agent to join our enthusiastic team (GG Tours, as we proudly call ourselves). Their responsibilities will entail;
Liaise with clients to determine their needs in regards destinations, modes of transport, travel dates, costs and accommodations
Booking flights and any other modes of transport that are to be used
Provide relevant information (including on brochures and publications) to travelers.
Receiving payments or ensuring payment is done as per agreements
Deal with occurring travel problems, complaints or refunds
Attend travel seminars whenever possible to remain updated with tourism trends
Enter data into our software and maintain client file
Network with tour operators and other stakeholders
Meet the agreed upon sales targets
The person MUST have the following qualifications:
Diploma in Hospitality, Travel, Tourism, Business or relevant field
At least 1 year experience as a Travel Agent
Excellent knowledge of computer reservations systems, GDS systems and e-travelling
Fluency in English; multilingualism is a plus
Strong sales skills and commercial awareness
Ability to interact, communicate and negotiate effectively
Sound knowledge of domestic and international travel trends
Personal travel experience will be considered as an advantage
Interested and qualified candidates should forward their CV to: careers@ggtours.africa using the position as subject of email.
Apply via :
careers@ggtours.afri
