Transmission TRX Support Engineer

Key Responsibilities:
Reporting to the Manager; Technical Operations, The TRX Engineer will be accountable to achieve the following objectives:

Manage the End-to-end solution implementation of L2VPN, L3VPN and SDH P2P or P2MP
Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within the OpCo.
Support all capacity restoration in case of submarine or terrestrial cable cut.
Implement work around solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck
Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team
Support the delivery of systems through 3rd parties.
Provide support for Global Network expansion (links and infrastructure)
Produce various reports for wholesale to aid in the monitoring of the network and the services rendered.
Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries and support in the maintenance of the fixed asset register
Liaise with the GEBU SPOC and with the Enterprise business units to implement multi-country enterprise fixed line solutions
Ensure full customer satisfaction over the wholesale / solution delivery and support process

Job Requirements:
Education:

Minimum, an Academic Degree in (Information Technology, Computer Science/Engineering)
CCNA, CCNP or equivalent Associate and professional certification
PMP or equivalent Project Management certification (as advantage)
Fluent in English and language of country preferable

Experience:

At least 5 years experiences in Telecommunications, with both planning and operational experience
At least 2 years experiences in fixed infrastructure and IP environment
Experience on OTN, WDM and SDH
Experience on Huawei transmission equipment (OSN)
Experience on Cisco and Huawei IP equipment (NE40)
Experience in multi-country network solutioning
Experience on technical specification and procurement processes

Competencies:

Key business soft skills including but not limited to problem solving, information processing and analytical understanding.
Highly client driven interactions
Sound data interpretation, quality focus, continuous improvement, and reporting skills

Other:

Regional travel
Ability to adapt to changing requirements of business and staff members
Excellent Interpersonal and technical skills
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.

Qualified candidates are invited to send their applications and detailed CV, including qualifications, experience, present position, and current remuneration.The forwarding e-mail and cover letter must clearly indicate the job title on the subject line.Send your application to hr.ke@mtn.com by 5th May 2022 before 5:00pm East African time.

Apply via :

hr.ke@mtn.com