About the Opportunity
The Training Support Associate (TSA) will be working reporting to the Trainer to implement Inkomoko training for a variety of businesses across Nairobi. Specific responsibilities include:
Responsibilities
TRAINING COORDINATION & ADMINISTRATION (60% time)
Maintain a database and records of training participants with fidelity
Assist in the participants’ training evaluation
Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
Maintain a filing system for training-related documents (e.g. Training participant survey documents)
Be the person of contact for all training participants for training communication
Be the Inkomoko Kenya Brand Ambassador by providing great customer service to training participants
Outreach to “hard to reach” training participants
Support the procurement team in sourcing and ordering office/Kitchen supplies for the Nairobi office as the need arises
Follow up and collect invoices and any pending payments, including utilities for the Nairobi office
Liaise with the cleaner to ensure that all offices, facilities, and rooms are kept clean on a daily basis
Deal with suppliers in a professional and cost-effective way
Provide administrative support to Inkomoko Kenya staff as requested
Support the business consulting team during client recruitment
Support managers in day-to-day office management
COMMUNICATION (40% time)
Handle & translate documents from English to Swahili or any other language as may be required
Explain to Community Leaders and visitors the work of Inkomoko Kenya
Assist M&E Associate in collecting data and post-training surveys.
Minimum Qualifications
The ideal candidate will fulfill the following requirements:
1+ years of work experience in a relevant or applicable field
Experience in consulting, business planning, and providing business advice
Strong financial and accounting skills; familiarity with business financial policies in Nairobi
Flexible and able to deliver results under pressure
Excellent computer skills, especially with MS Excel and Word
Good written and oral communication skills
Good presentation and training skills
Shows perseverance, personal integrity, and critical thinking skills
Outgoing and social
Honest and professional
University education OR currently pursuing it
Be between the ages of 25-35 years.
Excellent communicator to audiences in Swahili and English plus other languages (s) spoken in the camp/settlement
Access to a smartphone 24/7 is a plus.
The candidate should not be employed by any other organization with camp/settlement activities.
What You’ll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
Competitive salary, and potential KPI-based bonus
Incredible company culture, including deep investment in your learning and growth
Diverse colleagues and policies that show our commitment to equity and inclusion
Talented, passionate, and committed team colleagues across the region
Ability to make a significant social impact on your community
Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
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