Job Description
We are currently seeking for an experienced Training Manager to join our growing team. This position reports to the Head of Technical and Commercial Services, and is responsible for the effective implementation of training events and special projects throughout the Association. The role holder will oversee, design, develop, coordinate, and run the AA’S technical training programs.
Key Responsibilities
Review, design and develop comprehensive programs for training for our customers.
Select the ideal training methods or activities for a particular purpose and audience
Market and promote training on defensive driving, fleet management, and transport management and so on to corporate clients in an compelling way that provides all necessary information.
Conduct regular industry needs assessments, identifying gaps that need addressing
Analyze and incorporate new training methods and techniques
Develop and prepare educational/training aids and materials, as required
Evaluate effectiveness of training courses and provide summary reports determining impact of training on the trainee’s skills and the organization’s corporate goals
Providing input to strategic decisions that affect the functional area of responsibility.
Ensuring development and adherence of annual training calendar and budget.
Resolving escalated issues arising from operations and requiring coordination with other departments.
Maintains quality service by establishing and enforcing organization standards.
Managing, motivating, coaching, mentoring, monitoring, appraising and evaluating the training team with a view of developing a high performance team.
Requirements
Bachelors degree in business, Education or other related field
Trainer of trainer certificate will be an added advantage
Automotive related qualification will be an added advantage
Significant work experience as a trainer, coach, or training facilitator, preferably in a large corporate environment.
Strong computer skills, including Microsoft Office proficiency; familiarity with web delivery tools
Outstanding communication skills, both written and verbal
Exceptional organizational skills, including the ability to handle multiple assignments and prioritize work
Time management skills.
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