RESPONSIBILITIES
Research and develop unique itineraries that will suit both the local and international clientele and identify emerging opportunities in the travel industry
Create relationships with Tour operator/partners such as hotels, airlines, travel agencies (local & international), corporates and secure contract rates in the industry through various contract negotiations
Ability to develop with competitive costings for different customized packages for clients in a quick manner to close leads
Continuously explore and identify new business opportunities (retail & corporate tour and travel bookings) to grow the business
Responsible for coordinating tour operations with the various parties such as hotels, drivers and other partners to deliver client expectations
Track customer experience and ensure customer satisfaction in every itinerary that is sold by Cytravel Africa
Develop daily, weekly and monthly travel reports as required by the business
Responsible for growing followers on social media platforms, regularly updating the Cytravel Africa website to attract new leads to the business
Track all leads generated; responding to them on calls, emails to achieve sales targets and managing clients’ accounts
Develop monthly Cytravel Africa Travel bulletin, blogpage; and become a leader in travel vlogging
Identify opportunities to market Cytravel Africa such as Travel Expos and Travel fairs
Will be expected to have thorough knowledge of the East African tourism product & designing of international itineraries and costing; while doing competitor research
Responsible to keeping the Cytravel Africa compliant with regulations requirement such as TRA licensing; and set up the required systems for travel management
Research on travel bodies Cytravel Africa should join as a member and for travel ratings
Any other duties assigned to you
REQUIREMENTS
Bachelor’s degree or diploma in tourism/tours & travel management;
At least 2 years travel management experience; (experience in liaising with international travel agents/partners will be an added advantage)
Diploma in IATA ( IATA certified) with a minimum of 6 months of experience in tickets booking
Experience in using tour reservations systems and flight booking systems e.g. Amadeus
Good interpersonal and communication skills, both writing and verbal, with keen attention to detail
Must be reliable and able to work in a fast paced environment under pressure to meet deliverables
Excellent planning and organizational skills and a team player
Required to have good knowledge of digital marketing, networking and prospecting skills
LEARNING OPPORTUNITIES
Research and develop unique itineraries that will suit both the local and international clientele and identify emerging opportunities in the travel industry
Create relationships with Tour operator/partners such as hotels, airlines, travel agencies (local & international)
Apply via :
n.com
