Duties:
Prepare quotations for clients, doing hotel bookings for clients and preparing itineraries to the various destinations of interest
Organizing client pick-ups for safaris and airport transfers, negotiate rates with hotels, maintaining client files and proper filing and receiving, invoicing and following up payments from clients.
Preparing tour packages for different destinations local and international
Product Distribution – Both Local & International packages targeting different events/Seasons, products to be released as per the Product plan timelines
To ensure up-to date products on Website & social media
Monthly product performance reports to monitor effect on the market
Preparation of tailor-made itineraries, costing and providing competitive quotations to clients;
Bookings / Reservations and Reconfirmations;
Tour briefing – providing details to the clients on the services booked, general information and requirements;
Follow up after the service provision / De briefing;
Selling of other related services e.g. insurance, tickets;
Responsible for obtaining correct documents, visa fees and advice visa checklist to the customer.
LEVEL OF EDUCATION AND QUALIFICATION
Relevant university Degree or Diploma
Minimum 2 years’ and above hands on experience as a Tour Consultant in a busy tours company
Exceptional knowledge of local and international tour destinations
Knowledge of Air Ticketing (Added advantage)
Ability to use various tours/hotel booking systems
Online tours selling experience
Have good knowledge of B2B segments
Ability to design tour packages and prepare itineraries for clients
Good product knowledge
Excellent written and oral communication skills and interpersonal skills
Good relationships with various partners-hotels, ground handlers, airlines etc
Possess a lot of drive and passion for the job
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