Key Roles and Responsibilities
Execute all sales activities within specific defined geographical region.
Continually identify and uncover new opportunities to boost Home Internet services sales.
Carry out customer MTU (Multi-tenant units) and STU visits to recruit new tenants to Home services and ensure that every customer continually pays for and continues to use the service.
Provide ongoing feedback on all your sales activities to the Head of Sales and Distribution, covering tenants interested, signed up, paid and delinquent.
Continually giving feedback on any network issues, or non-compliance by customers on Home Internet Service.
Work closely with the Marketing team to enhance brand visibility.
Work hand in hand with Business Development on selling in specifically identified opportunities throughout the area.
Pass leads on community-based organizations to Business Development for the development of multi sales activation opportunities.
Work hand in hand with Business Development in passing leads on multi–tenant units (MTU) where we can sell from.
Educate all potential internet customers on all products and services.
Plan, prepare and present persuasive approaches and pitches to potential clients
Grow and retain existing accounts by presenting new solutions and services to clients
Act as a link between the company and the contracted vendors and partners through frequent meetings and ensuring effective communication
Perform any other duties as may be assigned from time to time.
Key Skills and Competencies
Diploma/Degree in Sales & Marketing or related fields.
At least 3 years’ experience in direct face to face/door to door sales.
Experience in selling similar products and services
Experience working in similar areas will be an added advantage.
Excellent customer focus and service skills, with excellent troubleshooting and problem-solving skills
Must be IT Savvy with a general interest in Technology and the Internet
Have good planning and organizational skills
Outstanding interpersonal skills
Presentable with a positive, proactive and professional approach
Have a sense of responsibility and integrity
Ability to work and deliver the numbers under pressure
