JOB REF: YSL/TLS/2024
ROLES AND RESPONSIBILITIES
Receiving and paying out cash to suitably identified members;
Responding promptly to customer enquiries and escalating where necessary;
Ensure daily reconciliation of cash held versus system reports;
Maintain cash holding limit at all times;
Provide daily reports and reconciliations;
Achieve excellent customer satisfaction by minimizing error rate;
Assist in marketing of Sacco products to members;
Contribute to the fulfillment of department and company objectives and goals;
Comply with all department and Sacco policies, procedures and regulations;
Represent the Sacco in a manner that maintains and expands positive relations with all Members, potential Members and co-workers;
Maintains the highest level of confidentiality with all information obtained;
Contribute to the fulfillment of department and company objectives and goals;
Comply with all department and Sacco policies, procedures and regulations;
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line;
Any other lawful duties as may be assigned from time to time.
QUALIFICATIONS AND EXPERIENCE
Holder of a Degree in Banking/Business Administration or equivalent;
Experience in a Sacco environment is an added advantage;
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees;
Strong communication & organizational skills and mathematical skills;
Competence with computers and other office machinery;
Detail oriented, high degree of accuracy;
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees;
Ability to work in a fast-paced environment & under pressure as needed
go to method of application »
Interested candidates who meet the set criteria may submit their Application Letter together with their detailed CV, Copy of I.D, Copies of Academic & Professional Certificates, Names and Contacts of three referees to recruitment@yetusacco.co.ke clearly indicating the position applied for with the job reference number on or before July 15th 2024.Applications that are incomplete, received after the due date or that do not meet the stated requirements will not be considered. Hard Copy Documents will not be accepted. Canvassing Will Lead to Automatic Disqualification. Only Shortlisted Candidates Will Be Contacted.THE SUCCESSFUL CANDIDATE MUST FULFILL THE REQUIREMENTS OF CHAPTER SIX OF THE CONSTITUTION OF KENYA 2010 BELOW:
Apply via :
recruitment@yetusacco.co.ke
