We are looking for a skilled Call Center Agent to develop and execute the sales plans for our client in Nigeria. The call center agent will be responsible for managing clients and making active calls and sales. All the working processes will be distant.
Job Description
Key Accountabilities:
Maintain and build relationships with key managers and customers.
Provide reports and audio recordings of each conversation with the customer.
Work closely with the various departments in the company to ensure accurate follow-up.
Sales skills
Be prepared to call customers who have complaints every working day
Person Specification:
A bachelor’s degree in Business Studies and/ or Marketing qualification.
At least 2-5 years experience working/worked in a Sales environment.
Ability to work with little or no supervision
Excellent telephone manner
Ability to build relationships quickly
Ability to organize and prioritize workload
Ability to analyze given information and propose options of solution
Work to tight deadlines
Articulate and confident
Highly organized
Excellent communicator
Good interpersonal skills and friendly
Commitment to high-quality service delivery
A flexible “can-do” approach
Enthusiastic and flexible
Reliable and Willing
Efficient
Competency in MS Office, Excel, Outlook, and PowerPoint.
Accuracy and attention to detail
Interpersonal Skills
People Management Skills.
Strong internet connection
Personal computer or laptop
Headset and ability to record outbound calls
Salary: from 50,000 to 100,000 KES
Apply via :
www.linkedin.com
