We are hiring enthusiastic Telesales Representatives to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service.
Asking questions to engage customers and keep the conversation going.
Keeping up to date on all products and informing customers of new products.
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information.
Requirements
Proven experience as tele-sales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints
The ability to handle rejection and stress in soliciting customers.
To make your application, kindly share your CV and cover letter to hr@mwananchicredit.com and also CC: customerservice@mwananchicredit.com. Application deadline is 6th February 2021
Apply via :
hr@mwananchicredit.com
www.linkedin.com
