About the role
In support of the SmartGas launch in Nairobi Kenya, Envirofit Kenya is seeking a Nairobi based Technical Program Manager to work with a fastâ€paced operations team in Kenya and engineering team in the U.S. to help manage the technical side of the business including hardware and software. Join a dynamic team driven to deliver a triple bottom line impact.
ESSENTIAL JOB DESCRIPTION:
Work between technical, operations and customer care teams to ensure critical information is being coordinated
Review and continuously improve processes and workflows to eliminate errors and improve efficiency
Review CRM and inventory data to spot potential challenges before they become problems
Help troubleshoot technical issues with hardware and software, and find solutions
Clearly communicate hardware and software development needs to U.S. based development team and local management
Manage maintenance and upgrade plans for meter, testing and field hardware
REQUIRED SKILLS:
Self-starter with the ability to manage multi-faceted, multi-disciplined teams and programs independently with minimal supervision
Excellent written and oral communication skills, interpersonal skills, and the ability to mentor and motivate project teams
Strong critical thinking ability being able to identify problems and find solutions
Ability to interact well with staff and management to solve problems.
Ability to collaborate with a team and succeed in a fast-paced environment
Ability to think ahead – anticipate and solve problems before they arise
Proficient in MS Office, excellent Excell
Ability to operate under minimum supervision
Willingness to work odd hours due to time difference communication
DESIRED SKILLS:
A certified Project Management Professional (PMP)
Expert level of proficiency at Excel, PowerPoint, and MS Project
EDUCATION AND EXPERIENCE:
Bachelor’s degree, preferably with a Mechanical Engineering, Electrical Engineering Computer Science background
Minimum 5 years of experience
TRAVEL:
Minimal
