Job Purpose/Mission
The Tech-Ops Repair Officer is responsible for the incoming Quality Checks (IQC), dis/assemble, repair and refurbishments of EEA Kenya products (Solar Home System and components) as per defined processes and procedures, for timely delivery against distribution targets. Tech-Ops Repair Officer will further be responsible for workshop management, tools management, inventory control of work in progress items and spare components and first level maintenance and servicing of facility’s electrical infrastructure. Conduct any additional technical task as prioritized and instructed by the direct supervisor.
Responsibilities
Achieving targeted weekly, monthly and quarterly requirements in terms of conducting IQCs for incoming shipments, assembling new systems, refurbished items and repaired items
Manage and monitor accurate performance of workshop tools: Testjigs, Testers (panel, battery), Soldering stations, Flashers and Multimeters, Battery recovery machines, Inverters, Power supplies, Float & “Desulfation” stands and other related tools.
Maintain and improve workshop activities and facilities; follow and adhere to departmental and organizational policies and procedures to maximize output.
Categorize and properly document all the tested returned system parts to ensure data accuracy (Physical and PAYGEE)
Assembly new products according to the EEA dis/assembling procedures ad guidelines.
Clean and test all returned system parts for example batteries and panels.
Categorize and properly document all the tested returned systems parts to ensure data accuracy.
Repair printed circuit Boards and appliances according to procedures and guidelines.
Check the quality of all refurbished components according to latest technical standards and requirements.
Knowledge and skills
Experience:
Minimum years of experience required for success in the role
Specific experience in certain fields or technical areas
Is leadership experience required?
Other required experience
Good to have experience
Qualifications:
≥3 year of working experience in technical roles related to EEA K Technical Operations (Solar technology, Battery technology, Solar controllers, Solar Panels and Test equipment)
Hands-on experience in accurate soldering and other required repair services
Experience with operational improvement techniques (Kaizen and 5S, 6 Sigma, etc.) is a plus
Very good organizational and interpersonal skills and team player
Language(s):
English
French is a plus
Technology:
Good Computer Skills (Ms Office); experience with using Database is a plus
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