What you’ll do
Create materials for experienced software engineers as well as those who may be new to the product
Use and explore the product in depth, to help discover where the documentation needs to be improved
Create documentation including tutorials, how-to guides, reference guides and explanatory material
Review, road-test and improve practical guides
Update reference and explanation material in collaboration with colleagues
Improve and correct documentation based on feedback from users and technical support
Read design documents and specifications
Build, install, and use pre-release software to assist in generating proper instructions
Standardise the structure, presentation, style and language of content across products
Actively improve documentation, through attention to practice, process, tools and users’ needs
Our best candidate is
A technical author who’s comfortable working with, reading and writing code
Or a programmer/developer with a record of producing excellent documentation
Software development experience in Python, JavaScript or other suitable language
Familiar with application deployment, system operations, and infrastructure management
Qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
Experienced working in a technical writing position
Has excellent written and verbal communication skills
Ability to assimilate technical information rapidly from a variety of sources
Has the character and flexibility to work in a fast-paced environment
Familiar with command line UNIX/Linux
Effective working in a distributed team
Confident using Ubuntu Desktop for all of the above
Familiar with Git or other version control systems
Has knowledge of HTML and Markdown
Able to travel twice a year for up to two weeks for events
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