Description
Reporting to the Group Head, Digital Channels, the ideal candidate’s key duties and responsibilities will include:
Translate all existing platform capabilities to all countries
Design and maintain World class mobile banking experience for individuals and businesses
Capability for easy self-onboarding process, high availability, excellent customer experience, and award winning Mobile Channels
Drive profitability of every Mobile banking channel to surpass budget in every country
Maintain realtime business intelligence on system performance, subscription, revenue, cost and profitability of each channel on each service, by country and aggregated for the group.
Continuously innovate Mobile banking channels space
Ensure strict compliance with digital channels payment regulations and guidelines
Ensure timely cost allocation and revenue assurance down to branches, in each country
Drive financial performance of Mobile Channels to surpass Revenue target, minimize cost and maximize profit.
Update the Group Director of Payments, Group Head of Digital Banking and Country Heads/Directors of Payments of situations, issues, opportunities, relationships and performance of Payments
Work with other digital channel partners, IT, Solution providers to drive innovative solutions and collaborations to drive growth and innovation in all subsidiaries.
Manage all development projects for the group
Ensure timely and monthly report of Mobile banking optimization (subscription, deployment, sales, and financial performance)
Manage Mobile channels P&L profitably for EBKenya and Group subsidiaries.
Understand Mobile channels regulatory, market dynamics and competitive intelligence to formulate Mobile Channel strategy for the group, to dominate in every country of operations.
Qualifications
Experience and understanding of Mobile channels developments, security and financials
Strong Marketing and Sales skills to drive retail, SME and Corporate adoption
Excellent Leadership and interpersonal skills to work in matrix organization
Finance: Experience in managing revenue, cost, profit management and digital reporting
Sharp business acumen, including ability to assess risk and appropriate levels of return
Proven execution record
Good understanding of regulatory compliance and corporate governance.
Ability to nurture effective relationship with local regulators as well as government bodies and officials.
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