Job Description
Reporting to the Chief Officer Business Development, this position is responsible for day to day operations within the call center and will ensure end to end management of calls including feedback through the health care workers.
Applicants must be in possession of a diploma in a business related course with 2 years’ work experience in a busy call centre;
In addition, they must be able to deliver training to the required standards.
For all the positions, the Following Key Competencies will apply:
Customer Focus, Team Work, Managing performance, Results Oriented, Reliability with demonstrated interpersonal skills and a high degree of professionalism and ethics
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