Job description
The Bridge Approach
Education is in crisis in many countries around the world. It is estimated that 264 million children and young people are out of school, and 330 million children are in school but not learning. In addition, an extra 69 million teachers are needed to achieve the 2030 UN education goals.
Many education systems are plagued with inadequate materials and poor management systems, all leading to chronic teacher absenteeism and a lack of learning. Education reform is challenging but it is urgently required if we are to prevent another generation of children missing out. So, we work in partnership with governments, NGOs and non-state actors to address the huge education imbalance between what is available and what is needed right now – we work to bridge the gap.
We believe parents have the right to choose a school for their children and we enable families to enjoy seeing their children learn, improve and flourish at Bridge schools. We locate our schools in some of the most disadvantaged communities in the world. Families in our communities can be earning just $1.90 per person a day; a level the World Bank notes is at extreme poverty. By putting learning at the centre of all we do, Bridge has become an extremely popular choice for underserved families and low-income communities.
With plans to enroll ten million students ten years from now, Bridge offers a tremendous opportunity to grow with one of the world’s most exciting and ambitious social enterprises, with leadership roles available across a number of competencies and geographies.
People Operations at Bridge
We Believe In
People are at the core of what we do, from the teachers in our academies to software developers building our tech platform – and we do it at massive scale with rapid growth. The People Operations team is the key in unlocking “people potential” towards achieving our company’s goals.
Focusing on operational excellence and execution – we want to make our employees’ and their managers’ lives simpler, and give them the tools and support to be successful. We must excel first and foremost on service delivery.
Using analytics/data to drive key decisions and continuous improvement – across core HR competencies like compensation, performance, talent, we believe that an analytical approach will enable us to attract, reward, and retain top performers.
Aligning with the company’s strategic objectives – we are all playing for the same team. The human resources function, along with finance, operations, legal, and other functional areas, should be fully in sync.
What You Will Do
Liaise with departmental heads to identify organization wide recruitment needs in line with existing policies and procedures.
Develop recruitment practices that are in line with the best practice and comply with local legislation.
Manage the entire recruitment process – sourcing (advertising, head hunting), selection (assessment centres, interviews), communication (regrets, acceptances), reference checks and initial successful applicant data compilation (for compensation and benefits use for contract negotiations and issuance of offer letters).
Build talent pipelines for all East Africa roles.
Liaise with external firms to ensure provision of quality service and contractual agreements.
Environment and competition activity scanning and recommendations to ensure continuous attractiveness of Bridge as an employer.
Represent Bridge at recruitment events, including job fairs and conferences.
Work with Senior Talent Manager on performance/talent management schemes.
Continuously improve onboarding process.
Proactively organize trainings around HR policies and procedures.
In charge of the employee engagement calendar of activities.
Look after employee welfare for continuously improving the same.
What You Should Have
Bachelor’s degree in Human Resource Management, Business Administration or related field with superior academic performance.
At least 3 years’ experience in Human Resource Management.
Strong ability to multi-task and take ownership of projects.
Ability to build strong new relationships, influence and negotiate with staff and stakeholders at every level of seniority.
Excellent interpersonal, written, and oral communication skills.
Proven ability to prioritise and organise own workload effectively and efficiently and meet deadlines.
Well-developed ability to work well with others as part of a team, providing support as required, and build and maintain effective working relationships.
You’re also
A detailed doer- You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in volatile, low-resource communities and runs on fees averaging just $6 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. Every dollar you spend is a dollar our customers, who live on less than $2 a day, will have to pay for.
A customer advocate – Our customers – these families living on less than $2 a day per person – never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their customer benefit, experience, and value.
A life-long learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
