Key Roles and Responsibilities
Lead a team of TA Managers, Specialists and Coordinators; coaching, developing and engaging them to ensure that targets are met / exceeded with regards to time, quality, budget and customer satisfaction.
Probe hiring managers to establish complete understanding of business hiring requirements and guide them through end-to-end hiring process.
Contextualise and explain the commercial rationale behind global TA policies, guidelines, procedures and systems to improve hiring manager understanding and experience.
Design and deliver innovative sourcing strategies and solutions to generate diverse pools of applicants to meet business growth needs.
Utilise multiple sourcing channels, including internal and external (direct and contingent) to directly source passive and active candidates for individual job roles and meet both immediate and future talent needs.
Develop and actively maintain candidate pipelines, databases and talent pools and evaluate candidates’ behaviours, values and potential for both current and future roles.
Evaluate and represent candidates on both technical and behavioural competencies, fairly and consistently using appropriate frameworks and assessment methodologies.
Interpret and source TA management information / data to drive own performance, provide necessary information to the business on hiring activities and provide commercial insight and solutions to stakeholders to drive business performance.
Collect, analyse and disseminate hiring metrics to manage capacity, volume and costs.
Translate business objectives into TA plans and strategies, closely aligning them to the broader TA and talent development agenda, whilst ensuring compliance with relevant operational and people risk controls,
Challenge and influence hiring managers to ensure that the hiring strategy is aligned with Bank / Business / Function level outcomes and governance requirements within a region / country.
Adhere to all compensation, contract and regulatory requirements impacting TA, advising business stakeholders of these accordingly.
Liaise closely with Group TA product groups in the deployment of global initiatives and projects in line with agreed standards.
Proficiently manage and adhere to budget, seeking to utilise this in the most effective and efficient manner.
Identify opportunities to contribute to and improve existing global processes / established ways of working to increase efficiency and output.
Employ effective collaboration with colleagues, candidates, customers and suppliers, building positive and sustainable relationships, setting and managing expectations clearly and identifying and resolving the root cause as necessary.
Qualifications and Skills
Essential
Commercial experience (in-house or search firm) of retained search and selection or contingency and multi-channel recruitment with a successful track record in management-level job filling within a complex recruitment model / environment.
Proven track record as an effective leader of a functional team; coaching, managing and engaging the team to deliver high performance across recruitment and acquisition.
Understanding and experience of developing sourcing strategies and managing multiple recruitment channels to deliver recruitment targets within budget.
Experience of managing / working with Preferred Supplier Lists (PSLs) and non-PSLs and good knowledge of the market place, competitors and best practice.
Strong consulting skills and experience in translating business objectives into TA solutions / requirements through diagnostics and needs analysis (e.g. probing to identify underlying needs and effective questioning to provoke broader thinking about resource requirements, capability gaps etc.).
Excellent communication and influencing skills.
Track record of proficient organisational skills including the ability to multi-task, prioritise effectively, manage data and set and achieve deadlines (both short and long term).
Proven experience of working in a complex matrix, with a broad base of cultures, dealing with demanding and fast-paced client groups.
Proven track record of efficient budget management.
Ability to problem solve and demonstrate reactive management during times of uncertainty / crisis.
Desirable
Degree in a business or related discipline.
Post-graduate qualification in a business or related discipline (e.g. MA, PhD, CIPD).
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