Systems Support Officer I Human Resource Officer I

Reporting to the Senior ICT Officer the job holder will ensure provision of efficient computer information systems and services in the Commission.
 
Job Profile:
Perform specific technical functions including changing of hardware electronic components, routine repairs, moving and setting up of computer workstations and other ICT equipment.
To provide technical support and advice to all users and solving technical problems.
Maintain the Commissions web presence by posting new content in a timely manner and archiving outdated content
Set up computers on the network system, and trains all users in equipment use and basic maintenance, and network operations.
Conducts server operating system performance analysis, evaluates levels of systems operations and devises measures to improve overall performance.
Setting up new users’ accounts and profiles and dealing with password issues.
Ensure the smooth operation of computer networks and storage devices.
Assist in troubleshooting hardware and software problems and resolve as appropriate and facilitate maintenance and upgrades of the same through consultation with vendors.
Schedule and implement preventive maintenance of systems servers, workstations, desktop equipment and associated peripherals.
Assist in doing backups for the organization
Participate in the development of the organization’s user specific Management Information Systems (MIS) and implement corporate systems or programmes developed locally, as applicable.
Perform any other duties as may be assigned by the management from time to time
  
Required Qualifications:
Holder of a Bachelor’s degree in Information Technology/Computer Science/ Management information systems
Experience in systems installation & maintenance
Excellent oral and written communication skills.
Able to quickly understand complex problems and devise effective solutions.
Hands on experience in Enterprise Resource Planning (Microsoft Navision)
Strong interpersonal skills.
Must be proactive and able to work under pressure.
Holder of CCNA/CISCO.
At least four (4) years’ experience in IT work.
The above position will attract a competitive remunerative package. Please give your current and expected remuneration.
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