Key Responsibilities
Ensuring the smooth functioning of IT systems
Supporting compatibility between systems
Governing database operations
Providing user education and training
Maintaining comprehensive documentation
Looking after access privileges
Planning and making backups and recovery needs
Reviewing incident’s history after it occurs
Checking on server health
Outlining and implementing authentication measures
Key skills
Knowledge of different operating systems
Network management skills
Cloud infrastructure know-how and certifications
Familiarity with versioning tools
Basic programming and scripting skills
Mastery of configuration management
A grasp of security best practices
Ability to prioritize mental health
Expertise in cost analysis and cost control
Excellent communication skills
Qualifications
Bachelor’s Degree in IT
Manufacturer’s certification in Dell, HP, Lenovo, Sophos, CISCO etc
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