Role Reporting to the System Manager, the person of the Systems Admin shall be responsible for
Scheduling and Overseeing Preventive Maintenance of the Server/System Infrastructure
Ensure 99.99% availability of the System Infrastructure
Serve as a Level 1 escalation for all System incidents
Serve as part of Resolution team for System Incidents
Ensure System documentation is updated
Manage System Inventory and spares
Manage Configuration of all Systems (backup configuration and application of standardized configuration templates to Systems)
Liaise with Service Providers to ensure agreed SLAs are maintained 100%
Continues training/certification in relevant knowledge areas
Liaise with the ITSM/Service Delivery manager to manage projects and IT&S processes and procedures.
Ensure System licences are valid and initiate acquisition of the same before expiry
Management and development of Microsoft and Linux environment including: IIS, SQL Server, Apache
Active Directory, security, replication, back-up and virtualization
Providing support to internal and external customers
Development and maintenance of security protocols and controls
Maintenance and development of business continuity solutions and disaster recovery (DR, back-ups, contingency planning)
Perform regular audits and performance monitoring of mission critical infrastructure and processes
Requirements for Systems Admin Job
Education and experience
Degree in Computer Science/Telecommunication or related degree
4-6 years’ experience managing Systems running on Linux and Microsoft, Minimum 2 years hands on systems administration experience
IT project management experience
Experience of Window IIS technologies including configuration, administration, monitoring and troubleshooting. Windows Servers 2008 onwards; networking, DNS, load balancing and performance monitoring tools
RHCE or equivalent
Setup and Management of load balancing solutions (NGINX, F5, Citrix)
Microsoft System Administration
Mail Server Setup and Administration (MS Exchange, postfix etc )
Strong troubleshooting skills is key
Ability to configure and administer IIS, SQL/MySQL/Oracle DB Server and Active Directory
Experience implementing and managing hosted or web based systems within a Windows environment
Experience of implementation and managing high availability and rapidly scalable environments
Internet technologies – DNS, SMTP, Proxies, Cache
Security best practices (hardening, vulnerability scans, DMZ etc.)
Storage and back-up methodologies
Team Player
Highly motivated with demonstrable enthusiasm for role
Telco / Service Provider experience is an added advantage
