Qualifications
Degree in Information Technology or equivalent IT related training with at least 4 years’ working experience in a busy financial institution
ITIL Service Delivery Certification.
Skills and Experience
2 years’ experience in T24 Close of Business process.
Certification in Oracle, Mssql database and UNIX operating system is required.
Knowledge of T24 and other leading Banking Software close of business processes.
Proven knowledge and use of leading database systems e.g. Oracle, MySQL, MSSQL and jbase
Proven knowledge and administration of windows and UNIX platforms
Knowledge of other core banking software e.g. Finacle, BR.Net etc.
Personal Attributes
Should be a good team player.
The staff should be able to work long hours.
Should possess good interpersonal skills.
Ability to work long hours when required.
Flexible in aligning to level strategies, demands, and timelines through sound analytical capabilities.
Ability to take a creative approach to situations and problem solving.
Ability to elicit cooperation from stakeholders.
Key Performance Drivers (and levels) required to be effective in role
Execution of Close of business as per SLA.
Achieve 100% COB completion rate of all Core Banking systems
Developing strong relationships and teams: (KPI: Strong network in place & people development is evident)
Timely and accurate daily Close business reports.
Timely and accurate consolidated management reports on their areas of responsibility.
Daily Close of business reports generated and shared with immediate supervisor.
100% capture and documentation of all issues raised during Close of Business.
100% execution of Backup processes
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