Reporting to: Business Applications Team Leader
Range: R3
Department: Technology Division
Role Purpose: The System Analyst – ERP is responsible for working with end users to shape existing and develop new business processes with the focus on
improving business performance for the future with regards to the ERP applications.
His/Her role will involve implementation of ERP software solutions – version and functional upgrades and also performing professional level business systems analysis and project management activities which include planning, designing, implementing and maintaining of the ERP applications
Key Duties and Responsibilities
System Analysis / Programming
Responsible for system analysis, design, development, testing and system implementation
Collaborating in planning, design and deployment of any new business applications and enhancement to existing business applications.
Provide effective support to users on issues related to system
Identify any integration issues and resolve with vendors
Provide user training and application support service
Report generation for business users
Requirements & Planning Management
Understand and anticipate requirements from Business Units to fulfill their requirements and help them to meet their expectations
Breakdown the requirements into project & set up realistic planning
Integration management:
Functional design (flows, protocol, scheduling etc..) & Technical Architecture
Quality of service KPI definition (capacity, dimensioning, performance, statistics)
List of potential incidents/events and procedures
List of preventive maintenance tasks (purge, script running)
Academic Qualifications
Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field or relevant work experience.
At least 2-6 years’ experience in a similar position.
Professional Qualifications
Programming (C#, Vb.Net, PHP)
Unix & Microsoft OS
SQL & Scripting in Oracle/MySQL/MS SQL data base
Key Competencies:
Customer focus.
Ability to work as part of a team.
Leadership and team building.
This position is opened to Kenyan citizens only.
go to method of application »