Job Details
Receive incoming telephones and transferring to the relevant officer(s)
Usher the internal and external customers
Monitor and record the letters coming into the Programme
Receive and usher guests and VIPs into the Programme
Arrange and decorate the reception area
Process documents and implement actions
Receive, record and file letters received from the public
Dispatch letters and maintain an efficient filing system for action/to the action officers
File and maintain the documents
Organize the file controls
Trace files and record them in the movement register
Open and close files and volumes especially for new recruits
Compiling data and Drafting simple official covering letters
Qualifications
A candidate must have a Kenya Certificate of Education (KCE) Division IV or Kenya Certificate of Secondary Education (KCSE) Grade D (Plain);
Candidates with experience in catering will have an added advantage.
Certificate of Good Conduct
Desired Attributes and Experience
At least 3 years of relevant experience
Understanding and practice of customer care and supervision
Front office management skills
Good Communication and interpersonal skills
Excellent records management skills
Self-drive and commitment to duty
Client service support and public relations
Ability to follow procedures and policies
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