Responsibilities:
Transport management and coordination- Managing drivers, outsources vehicles and ensuring timely & comfortable transport for clients and clear driver briefings for each assignment.
Transport planning and coordination- Insert transport requests into the schedule by 3 p.m. for the next day and allocate drivers to respective tasks.
Reporting and Analysis- Submit monthly transport usage reports to the finance department, ensure timely vehicle repairs as per the agreed quotation, ensure accurate invoices are received from service providers and facilitate timely payments.
Ensure compliance with vehicle-related laws (insurance, licensing, etc.) and comply with legal requirements for all institutional vehicles.
Source and negotiate for additional vehicles for large delegations, medical camps, team-building events, etc.
Handle transport-related queries and provide solutions to complaints and ensure quality customer service.
Accurately process fuel and vehicle maintenance invoices
Assist with vehicle acquisitions and disposals, ensuring a smooth handover of vehicles to staff at entry and exit.
Oversee petty cash management and reporting.
Facilitate Inbound and outbound dispatches, including courier services and delivery of blood samples, both locally and internationally on a daily basis. This also includes managing delivery and courier services and postage activities.
Management of accidents and vehicle repairs, including coordination with insurance providers and authorized garages for timely resolution and coverage.
Requirements:
Bachelor’s degree or Diploma in a related field (e.g. Business Administration, Transport Management, Engineering e.t.c.) from a recognized institution.
Strong knowledge of motor vehicle mechanical systems/functions.
Proven experience in fleet management.
Honesty and integrity
In-depth understanding of transport management processes
Excellent customer service
Excellent interpersonal and communication skills.
Good knowledge in transport management.
Ability to work under extreme pressure
Ability to work long hours and weekends
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