Supervisor – Database Administrator Supervisor – ICT Service Support Supervisor – LAN and IP Telephony Supervisor –Data Centre Operations

Department:     Corporate Support Services
Division:           Information and Communication Technology
Supervisor:       Assistant Manager – DBA
Supervisee:      Officers – Database Administration
Job Summary:
This role is responsible for installation, configuration, operation and maintenance of databases
Key Responsibilities: 

Undertakes planning for database installations.
Installs, deploys and configures database setups and software platforms
Monitors database systems performance and address potential issues to ensure services are available
Carries out database changes and updates during deployments of application releases
Performs backups and recovery of data in case of incidents
Implements relevant updates and patches and service packs on databases from time to time
Implements procedures that will sustain database security
Ensures optimal utilization of the system resources
Executes all database system level changes (e.g., initialization parameters)
Maintains documentation for all database instance parameters and system settings
Maintains consistent database parameters and system settings across all like instances according to the approved development-to-quality assurance – to-production life cycle
Executes database data definitions for applications and developer schemas
Administers appropriate database management tools across all database instances
Performs appropriate database sizing activities and interface with Third Parties as required
Provides technical assistance and subject matter expertise to applications developers and Third Party vendor support
Executes data extraction for reporting as per user request

Academic Qualifications       
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
Professional Qualifications    
Required Certification

Certification in Database administration (Oracle & Postgres)
Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

 The following certifications will be an added advantage:

COBIT 5
ITIL
PRINCE2
Web Application Servers i.e. Tomcat and JBOSS, Web Logic

Relevant Work Experience Required

Have at least three years (3) years hands-on experience in RDBMS installation, tuning and troubleshooting in a busy environment.
Have at least three (3) years  working experience in Unix and Windows operating systems in a busy environment

Skills Required:          

Ability to manage enterprise databases on RDBMS like Oracle, Postgress, MySQL and Microsoft SQL Server.
Demonstrate ability to diagnose and performance tune databases for optimal performance
Experience in Programming/scripting languages such as SQL, PL/SQL
Ability to install and configure Linux/ Windows installations,

Key Competencies     

Excellent listening and communication skills
Ability to interact confidently with users to establish what the problem is and explain the solution
Be proactive with good analytical and problem solving skills
Ability to manage a team
A Team player
Ability to pay attention to details
Ability to prioritize competing work commitments and deliver on time
Passion for innovation and creativity
High levels of integrity
Ability to work under minimum supervision

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