They seek to hire a competent Supervisor who will supervise the operations team and ensure that the operating standards are being followed at all times.
Responsibilities
Supervise the operations team.
Resolve customer issues and answer questions.
Maintain a safe and clean working environment.
Provide information about facilities, entertainment options, and rules and regulations.
Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
Record details of attendance, sales, receipts, reservations, or repair activities.
Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
Sell tickets and collect fees from customers.
Keep informed of shut-down and emergency evacuation procedures.
Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides
Qualifications & Experience
Degree/Diploma in hospitality / leisure.
4 years of experience in hospitality.
Ability to manage, lead and motivate a team.
Energetic. Physical ability to be on your feet 8 hours at a time.
Ability to effectively explain rules and regulations to customers
Strong conflict management skills.
Excellent customer service & communication skills.
Friendly and positive attitude.
First Aid certification is a plus.
Effective communication and customer service skills.
Knowledge of cash handling procedures.
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject
Apply via :
vacancies@corporatestaffing.co.ke
