Job Responsibilities:
Build and customize Slack and other collaboration workspaces
Identify the gaps between current and desired end-states of Slack and plan solutions
Improve collaboration and SaaS integrations to ensure consistent performance of the app
Support and escalate points for technical issues and resolve Slack escalation queues
Assist with delivery management processes and enforcement
Offer trainings of all Slack, custom Slack apps, workflow, and other digital workplace tools
Job Requirements:
Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
Minimum of 5+ years of relevant experience with SaaS and Slack
Knowledge of digital workplace tools, specifically Slack Admin, Slack Workflows, Slack Forms, Slack APPs and APIs
Strong grasp of Python and AWS
Expertise in configuration and integration using tools like PowerShell, JavaScript, Postman, etc.
Proficiency with web services/RESTful APIs
Strongholds on databases, including knowledge of SQL and NoSQL models
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