Your Role
As a Site Operations Manager you will coordinate all aspects of operating a Solar Water Farm. A Solar Water Farm is a facility that creates drinking water by purifying saltwater. Operating costs are covered by selling the water that the Solar Water Farm produces via multiple sales channels such as self-serve, packaged and delivery. Solar Water Farms create their own electricity on site using solar panels and batteries that power a cutting edge reverse osmosis water purification process that creates high quality drinking water comparable in quality to bottled water. This role requires an experienced manager who has the problem-solving capability, emotional intelligence, and organizational skills to handle a diverse and complex mix of responsibilities including staffing the operation with a competent team, maintaining production facilities, product quality, and regulatory compliance, identify and grow sales opportunities, and generally ensure financial and operational sustainability of the facility. If you thrive in a start-up culture, you will get to use your passion and creativity to help build an organization that is aiming to change people’s lives around the world.
Duties
Lead sales, marketing and distribution of 64,000 liters of water per day via multiple channels
Oversee bottled water production, plant operations and general upkeep of the Solar Water Farm to ensure a hygienic site and product at all times.
Keep, monitor and quality check records and report on key solar water farm operational and financial metrics.
Plan, organize, direct and run optimum day-to-day operations of the SWF ensuring that assigned KPI’s are met.
Work closely as appropriate with local and US operations, maintenance and distribution teams to ensure success of the SWF.
Procure raw materials and supplies for water production.
Protect company assets and receivables including equipment and customer payments.
Manage, coach and develop a staff of up to 12 people by holding employees accountable for their specific roles and providing regular and ongoing feedback that improves their performance.
Other duties as assigned.
Responsibilities
Ensure solar water farm consistently meets sales and revenue targets
Identify opportunities to grow volumes and revenue.
Maintain strict compliance with all regulatory and permitting requirements.
Ensure continuous adherence to quality control standards.
Create positive brand value, preempt and respond to potential brand risks.
Promote an environment of inclusion, open discussion and results orientation.
Promote a customer-centric work culture ensuring that customer issues are handled in a courteous and professional manner.
Ensure cordial relations with surrounding communities.
Skills & Experience
2+ years experience managing teams of 5 or more.
2+ years experience in an operations role.
Experience in packaged water production.
Highly organized, strong communication and reporting skills.
Strong skills in Excel and Powerpoint.
Flexibility and willing to help where it is needed most.
Resourceful, solutions oriented, can-do attitude, and a team player.
Strong mathematics skills.
Adequate knowledge of business and management principles (budgeting, planning, resource allocation and human resources).
Relationship building skills with customers and internal teams.
Ability to be proactive in identifying issues, recommend solutions, multi-task and prioritize.
Adequate knowledge of safety, quality, productivity, demand creation and inventory processes.
Fluent in English and Swahili.
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