The Shop Assistant will be responsible for interacting face-to-face with customers to generate the required mix of volume, bets and clients to attain individual and outlet targets.
Responsibilities
Receiving bet payments from clients and prints and issuing bet receipts
Implementing marketing activities within respective outlets to ensure product and service awareness
Ensuring accurate recording of all client information upon registration
Promoting company products and services to potential clients to acquire new business
Assisting customers regarding product and service updates, policies and procedures
Recording all financial transactions during their shift accurately
Ensuring appropriate turnover of accountabilities regarding financial transactions and documents during their shift to the incoming staff member
Preparing and delivering forms and reports in a timely and accurate manner
Qualifications
Diploma/ Degree in Customer Service or any related field
Highly trainable in sports betting products and procedures
Proficiency in MS Office applications, internet and email
Strong numeracy and organisational skills
Excellent communication, problem solving and interpersonal skills
