Jobs Kenya

Key Responsibilities
Develops and implements the strategic plan and goals to ensure optimum tenant/guest satisfaction.
Responsible for the overall property budget.
Oversees the staff management function of the property including recruitment, hiring, orientation, coaching, counselling, training, wage and salary administration and effective performance appraisals.
Conducts regular property facilities inspections and ensures full implementation of preventive maintenance programs.
Consistently reviews energy conservation programs to ensure minimum energy and utility consumption without sacrificing standards.
Responsible for security and safety of tenants/guests and employees.
Ensures emergency drill procedures are established, well publicized, practiced, documented and enforced.
Monitors present and future trends, practices and systems in the serviced apartment industry to proactively ensure execution of competitive programs.
Cultivates high standards in Tenant / Guest service
Develops Tenant / Guest recognition programs
Implement tenants retention programs, e.g. tenants functions, special promotions, monthly newsletters etc
Participates actively in selling the property to targeted markets
Interact actively especially with local corporates and international organisations and companies with offices in Kenya with a view of generating apartment sales for their visitors coming to Kenya
Monitors purchasing practices to ensure compliance with Property Procurement policy and procedures including obtaining best prices without sacrificing quality standards
Qualifications and Experience
Degree in Land Economics, Real Estate or equivalent
At least five years’ as a mid-level to high level Manager, in a high-performance environment within the real estate industry.
People management experience with the ability to motivate and inspire performance.
Full understanding of licensing responsibilities and environmental health standards
Awareness of statutory requirements applicable to Real Estate service industry
The ability to work and communicate effectively with the general public, other members of the team and with all levels of management
Excellent organisation and planning skills
The ability to remain calm and effective under pressure
Confident and assertive with excellent customer relations skills
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