Job Summary:
The main responsibility of the Service Salesperson is to proactively promote and sell Scania parts and services, meeting commercial and financial targets and thereby contributing to the profitable growth of Scania. The Service Salesperson focuses on our customers to understand and transform their needs in to value adding solutions as well as upholding a positive brand image of the company.
Essential Duties and Job Responsibilities:
To perform this role successfully, you must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:
Prospecting – Contribute to identify potential customers and create sales opportunities where Scania can deliver value to the customer and be profitable.
Contacting – Develop and increase the customer base by analyzing contacts or prospects, understand their needs, plan and conduct meetings, build relationships and argue for Scania´s value proposition.
Quoting – Create offer by verifying prospects’ needs, translating them into tailored solutions, negotiating the deal and follow-up.
Value Selling – Ability to apply the method to identify the right solution for the individual customer as well as explain and argue for the value of an offer.
Encompass Core Values:
Scania’s six Core Values apply to all positions:
Customer first
Respect for the individual
Elimination of waste
Determination
Team spirit
Integrity
Leadership Principles:
Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:
Co-ordinate but work independently – take responsibility
Work with details and understand the context
Act now – think long term
Build know-how through continuous learning
Stimulate commitment through involvement
Use deviations as a basis for improvements
Dare to try – manage the risks
Competencies:
To perform the job successfully, you should also demonstrate the following competencies:
Product and service knowledge
Negotiation skills
Value selling
Communication
Customer service
Time management
Team collaboration
Results oriented
Desirable Qualifications and Experience:
Bachelor’s degree in a business related course
Relevant work experience in sales in the automotive industry
Superior product and service knowledge
A valid driver’s license
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