JOB DESCRIPTION
Drive repair and maintenance effort from end to end and own the whole process.
The candidate will be reportin to the CRO.
THE CANDIDATE
Technical Skills
Should be an engineer with minimum 7yrs of experience in Service repairs and maintenance area from a reputable company.
Should have a proven record to manage the entire process from raising the ticket to closing the ticket within the agreed SLA’s.
Should be able to seamlessly manage warranty claims during the warranty period.
Should be able to drive maintenance contracts and will be responsible for agreed revenues through maintenance contracts.
Should be able to optimize the inventory of spares both indigenous as well as imported and work at close tandem with finance and import.
Should have the ability to analyze points of failure in not meeting the SLA’s and do an RCA ,suggest and lead changes to adhere to SLA’S.
Soft Skills
Ability to drive and create a service driven organization by leading the team.
Should have a service driven orientation.
Interested candidates may send their applications along with their CVs to recruitment@sheffieldafrica.com by 22nd May 2023.Sheffield Steel Systems Limited is an equal opportunity employer
Apply via :
recruitment@sheffieldafrica.com
